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Human Resources Manager
3 weeks ago
The HR Manager will oversee all aspects of the Human Resource function for the retail wholesaler business, ensuring effective workforce management, compliance with labor laws, and building a strong culture that supports business growth. The role involves recruitment, employee relations, performance management, training & development, and HR operations tailored to a dynamic retail environment.
Location _Kolkata
Key Responsibilities:
- Talent Acquisition & Staffing:
Lead recruitment for store staff, sales teams, warehouse, and back-office functions. Ensure timely hiring and onboarding. - Employee Relations:
Address grievances, ensure healthy work culture, and maintain high employee engagement levels. - Performance Management:
Implement appraisal systems, set KPIs aligned with retail sales targets, and support career development. - Training & Development:
Identify skill gaps, coordinate training programs for sales, warehouse, and support staff. - HR Operations:
Manage payroll inputs, attendance, shift scheduling, leave management, and statutory compliance (PF, ESIC, Shops & Establishment Act, etc.). - Policies & Compliance:
Draft and implement HR policies, ensure compliance with labor laws, audits, and health & safety regulations. - Employee Retention:
Drive employee motivation programs, reduce attrition, and promote long-term retention in retail operations. - HR Data & Reporting:
Maintain HR MIS, generate reports on headcount, attrition, and manpower planning.
Requirements:
- Master's / Bachelor's degree in Human Resources, Business Administration, or related field.
- 6–10 years of HR experience, preferably in
retail, wholesale, or FMCG sector
. - Strong knowledge of labor laws and statutory compliance.
- Excellent interpersonal, communication, and conflict-resolution skills.
- Hands-on experience with HRMS/payroll software.
- Ability to manage diverse workforce including sales, warehouse, and support staff.
