Program Manager

Job Title: Program Manager

Location: Remote, with occasional travel to client sites across India
Experience: 8–10 years
Industry Exposure: Finance, Payments, Healthcare, or Digital Transformation

Role Overview

We are looking for a Program Manager who combines strategic clarity, ownership, and empathy to lead cross-functional programs that deliver measurable impact. This role goes beyond program execution — it requires mentorship, cultural leadership, and customer-first problem solving. The Program Manager will work with business, technology, and operations stakeholders to ensure delivery excellence, foster innovation, and build trust with clients.

Key Responsibilities

Program Leadership & Strategy

• Define and execute program roadmaps aligned with business objectives and industry best practices.
• Bring clarity to complexity by driving structure, measurable goals, and clear outcomes.
• Balance short-term delivery with long-term transformation by addressing technical debt, regulatory requirements, and innovation.

Stakeholder & Client Engagement

• Act as a trusted advisor to senior leaders and clients, shaping decisions through insight and data.
• Manage stakeholder expectations with transparency, ensuring alignment across diverse business and technology groups.
• Build lasting relationships by demonstrating accountability, empathy, and business understanding.

Execution & Governance

• Lead multiple projects under one program umbrella, ensuring timely, high-quality delivery.
• Establish risk and issue management frameworks, proactively mitigating challenges.
• Oversee financials, budgets, and resource allocation with discipline and accountability.

Agile & Cultural Leadership

• Champion Agile/SAFe practices, not just as delivery frameworks but as enablers of collaboration, learning, and adaptability.
• Coach and mentor program teams, helping them evolve in ownership, curiosity, and purpose.
• Promote psychological safety and peer support to strengthen delivery culture.

Innovation & Industry Awareness

• Stay ahead of regulatory, technological, and domain-specific trends (e.g., PCI-DSS, HIPAA, Open Banking, Digital Health).
• Leverage AI-first, automation-driven approaches to optimize program efficiency and decision-making.
• Drive experimentation and continuous improvement by questioning the status quo.

Qualifications & Skills

• Education: Bachelor's or Master's in Computer Science, Business, Engineering, or related field.
• Experience: 8–10 years of program/project management with exposure to finance, payments, healthcare, or digital transformation.
• Leadership: Proven ability to inspire, coach, and mentor teams, not just manage tasks.
• Methodologies: Proficiency in Agile, Scrum, SAFe, PMP, or Prince2.
• Technical Acumen: Understanding of software development, cloud, or enterprise transformation.
• Regulatory Knowledge: Familiarity with compliance frameworks relevant to finance, payments, or healthcare.
• Communication: Strong written and verbal communication with the ability to influence senior stakeholders.
• Problem-Solving: Analytical mindset with comfort in ambiguity and a bias for action.

Preferred Certifications

• PMP, PgMP, Prince2, or SAFe Certification
• Certified Scrum Master (CSM) or SAFe Agilist
• Domain-specific certifications (e.g., CFA, CHFP, or Digital Transformation certifications)

Why Join Us?

• Lead high-impact programs at the intersection of technology, business, and innovation.
• Be part of a 1% Engineer Club culture where ownership, curiosity, and purpose shape outcomes.
• Work with cutting-edge digital transformation initiatives in finance, payments, and healthcare.
• Collaborate with peers from top firms like Google, Microsoft, ThoughtWorks, Deloitte, and Amazon.
• Grow your career in a supportive, learning-first environment that values mentorship and clarity.