Program Manager

About Tala Tala is on a mission to unleash the economic power of the Global Majority - the 4 billion people overlooked by existing financial systems With nearly half a billion dollars raised from equity and debt we are serving millions of customers across three continents Tala has been named by the Fortune Impact 20 list CNBC s Disruptor 50 five years in a row CNBC s World s Top Fintech Company Forbes Fintech 50 list for eight years running and Chief s The New Era of Leadership Award We are expanding across product offerings countries and crypto and are looking for people who have an entrepreneurial spirit and are passionate about our ission By creating a unique platform that enables lending and other financial services around the globe people in emerging markets are able to start and expand small businesses manage day-to-day needs and pursue their financial goals with confidence Currently over nine million people across Kenya the Philippines Mexico and India have used Tala products Due to our global team we have a remote-first approach and also have offices in Santa Monica CA HQ Nairobi Kenya Mexico City Mexico Manila the Philippines and Bangalore India Most Talazens join us because they connect with our mission If you are energized by the impact you can make at Tala we d love to hear from you The Program Manager will manage projects in our India Market We are a global team with diverse backgrounds singularly focused on using technology data and a customer-centric approach to meet the financial needs of the over 3 billion people in the emerging global middle class The Program Manager will be responsible for supporting the delivery of projects utilizing Agile practices and the Tala Software Development Life Cycle SDLC Successful candidates will have deep expertise in Technical and Go to Market Program Management Agile Methodologies and have a background managing projects in high-growth and remote-first environments The ideal candidate for this position will be adept at taking a leadership role in a fast-paced culture excelling at sound decision-making in sometimes ambiguous environments understanding when and why escalation is needed and possessing a high level of emotional intelligence and a bias towards action What You ll Do Drive alignment across workstreams by partnering with India Operational teams Legal Compliance Business Finance CX Product and Engineering during planning and execution phases Lead program and execution of workstreams across the business to successful outcomes by ensuring clarity of goals timelines and ownership across teams Proactively identify manage and resolve risks and cross-functional dependencies to maintain delivery momentum Provide timely consistent and audience-appropriate updates to stakeholders ensuring visibility into status blockers and resolution paths Drive cross-functional momentum by championing a culture of strategic alignment structured and organic collaboration and rapid constructive problem solving while ensuring psychological safety and accountability across diverse teams What You ll Need 7 years of Project Management experience with proven expertise in Agile methodologies concepts practices and standards 3 years experience leveraging software development and team collaboration tools like JIRA Confluence GoogleDrive etc 2 years experience using Smartsheets for Project Management Demonstrated experience leading business-critical programs such as go-to-market launches regulatory readiness or operations optimization initiatives Proven ability to work across non-technical stakeholders including Commercial Legal Compliance and external partners to deliver complex cross-functional outcomes Experience influencing decision-making with senior stakeholders through structured reporting escalation management and clear concise program storytelling Ability to bring clarity in ambiguity proactively anticipate risks and drive consensus across diverse teams Checked ego humble empathetic collaborative service-oriented attitude of customer first Strong communication skills The role will be responsible for cross functional communication as well as status reporting and risk event updates so candidates must have strong written and verbal skills Practical experience working at high-growth companies with heavy virtual communications Flexibility to respond to changing requirements and juggle multiple responsibilities Comfortable working both as part of a team and independently - includes the ability to set priorities that accurately reflect the relative importance of job responsibilities and follow through on assignments with minimal direction This role requires high EQ comfort in taking ownership and the ability to understand when escalation is needed Experience managing programs across diverse cultural and time zone contexts with a strong appreciation for localization and global stakeholder alignment Ability to coach and mentor others on Agile practices in a replicable scalable way Proven experience managing technical projects and projects for distributed teams across multiple locations Experience in managing mobile app development full stack software development projects in CICD environment integration with third party APIs Experience in managing other technical areas such as BI Data Engineering IT are nice to have Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy We strongly believe that inclusion fosters innovation and we re proud to have a diverse global team that represents a multitude of backgrounds cultures and experience We hire talented people regardless of race religion color national origin gender gender expression sexual orientation age marital status veteran status or disability status