Jr. FMS Engineer

4 days ago

Chennai, Tamil Nadu, India Laya Tech Pvt Ltd Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Laya Tech Pvt. Ltd. is seeking a skilled and dedicated Junior FMS Engineer to support IT infrastructure operations across systems, networks, and end-user devices.

The ideal candidate will have hands-on experience in desktop, printer, and basic networking support, along with working knowledge of EPABX, LAN, Fiber, and Voice systems.

Key Responsibilities

  • Provide end-user IT support for desktops, laptops, and peripherals (printers, scanners, etc.).
  • Perform hardware and software installation, configuration, and troubleshooting.
  • Manage and maintain network devices including access points, switches, and firewalls.
  • Monitor and resolve LAN and Wi-Fi connectivity issues efficiently.
  • Support and maintain EPABX systems (extensions, patching, cabling, and voice setup).
  • Handle fiber cabling, patch panels, and structured network layouts.
  • Manage user accounts, permissions, and security configurations.
  • Maintain IT asset inventory and document configurations and incidents.
  • Coordinate with vendors for hardware replacement and escalation support.
  • Ensure minimal downtime and adhere to SLA commitments for IT service requests.
  • Assist and mentor junior FMS engineers during on-site IT operations.

Required Skills & Knowledge

  • Strong knowledge in desktop & printer support (Windows OS, drivers, updates).
  • Basic understanding of networking concepts – Access Points, Switching, and Firewall basics.
  • Good working knowledge of EPABX, LAN, Fiber cabling, and Voice setup.
  • Familiarity with network troubleshooting tools (ping, tracert, ipconfig, etc.).
  • Excellent communication and customer service skills.
  • Ability to manage on-site technical issues independently and professionally.

Qualifications

  • Diploma / Bachelor's Degree in Computer Science, Electronics, or Information Technology.
  • 2–5 years of experience in IT support or facility management services.
  • Preferred Certifications: CCNA, MCSE, or equivalent.

Job Type: Full-time

Pay: ₹150, ₹300,000.00 per year

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Life insurance
  • Paid sick time
  • Provident Fund

Work Location: In person

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