Desktop Support Engineer

6 hours ago

Bengaluru, Karnataka, India Princeton IT America Full time ₹ 1,50,000 - ₹ 3,00,000 per year

Job Summary:

We are seeking a proactive and technically skilled Desktop Support Engineer to join our IT team at International School. The ideal candidate will provide first-level technical support for staff, faculty, and administrative users, ensuring the smooth functioning of hardware, software, and network systems across the campus.

Key Responsibilities:

  • Provide timely support for desktops, laptops, printers, projectors, and other end-user devices.
  • Diagnose and troubleshoot software and hardware issues (Windows, Mac, and Chrome OS).
  • Manage user accounts, email setups, and network permissions.
  • Install, configure, and maintain operating systems and applications as per school IT policies.
  • Support AV systems used in classrooms and event halls.
  • Maintain asset inventory and ensure IT equipment is properly tagged and documented.
  • Escalate unresolved issues to higher-level IT support or external vendors when required.
  • Provide technical guidance and support to teachers and staff during school hours and events.
  • Maintain compliance with school IT security policies and perform regular system updates.
  • Assist in maintaining backup systems and monitoring internet connectivity.

Required Qualifications & Skills:

  • Bachelor's degree or diploma in Computer Science, IT, or related field.
  • 2 years of experience in desktop support role.
  • Strong knowledge of Windows 10/11, macOS, MS Office, and basic networking (LAN/Wi-Fi, routers).
  • Hands-on experience with hardware maintenance and troubleshooting.
  • Good interpersonal and communication skills to assist non-technical users.
  • Ability to work independently and manage multiple tasks efficiently.
  • Prior experience in a school/educational institution is a plus.

Working Hours:

  • Monday to Saturday (as per school schedule).
  • Flexibility required during school events or emergencies.

Job Type: Full-time

Pay: ₹15, ₹30,000.00 per month

Shift:

  • Day shift

Application Question(s):

  • Are you available for Face-to-Face interview on the campus?
  • School Location is near Off Bannerghatta Road, Near Electronic City - Bangalore. Can you travel daily to school.

Experience:

  • Desktop support: 2 years (Required)

Work Location: In person

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