Manager - SALPL - Prime
1 week ago
JOB DESCRIPTION Job Purpose
This position is open with Bajaj Finance Ltd. This position will manage the ARU for Sal PL Prime. The person will be responsible to drive Flexi Utilisation of salaried customers.
Culture Anchor:
- Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets.
- Execute with Rigor - Takes responsibility for meeting targets with focus and effort.
- Own It - Maintains honesty and fairness in all interactions in line with organizations policies.
- Act with Integrity
- Managing Call Center agents to deliver ARU volumes to increase overall Flexi utilization.
- Achieving volume targets and managing Call Center Agent Metrics.
- Identifying the need of sales skills for agents and conducting regular trainings.
- Monitor & measure key conversion, productivity & data penetration metrics.
- Retaining high performers and replace poor performers.
- Take care of customer escalations and complaints.
- Good experience of MS Excel.
- Good understanding of MIS reporting and Audit.
- Excellent communication skills.
- Excellent team handling and problem resolving ability.
- Exceptionally high motivational levels and needs to be a self-starter.
- Job Level: GB03
- Job Title: Manager - SALPL - Prime, SALPL - Prime, Sales - D2C
- Job Location:
- Country: India
- State: TELANGANA
- Region: South
- City: Hyderabad
- Location Name: Hyderabad - Somajiguda
- Tier: Megapolis
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