Outlet Manager

6 days ago

Gurgaon, Haryana, India House of Wok Full time ₹ 2,40,000 - ₹ 3,36,000 per year

Job Description: Store Manager

About us:

We are a Pan-Asian restaurant chain, proud to deliver authentic and rich flavours from across Asia. Our journey began in 2019, founded by a passionate individual with an ambitious vision for the culinary scene. Despite a lack of prior experience, it all started with one small kitchen but a dream that was always big.

About the role:

We are seeking an experienced Outlet manager who can oversee day-to-day operations and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees.

Responsibilities:

  • Oversee restaurant operations and ensure a smooth flow
  • Maintain a positive culture
  • Ensure proper compliance with Outlet hygiene regulations
  • Interact with diners and build positive rapport with different types of people
  • Supervise kitchen staff, providing necessary feedback
  • Communicate with Customer and mitigate potential conflicts
  • Organize and take stock of Outlet supplies
  • Creating staffing rosters and payroll for staff
  • Ensuring compliance with licensing, hygiene and health and safety legislation.
  • Overseeing stock levels and ordering supplies.
  • Handling customer enquiries and complaints.
  • Taking reservations.
  • Greeting and advising customers.
  • Manage kitchen staff and coordinate food orders
  • Supervise food prep and cooking
  • Check food plating and temperature
  • Establish portion sizes
  • Schedule kitchen staff shifts
  • Order food supplies and kitchen equipment, as needed
  • Train kitchen staff on prep work and food plating techniques
  • Store food products in compliance with safety practices (e.g. in refrigerators)
  • Keep weekly and monthly cost reports
  • Maintain sanitation and safety standards in the kitchen area

Skills and qualifications

  • Proven 3-5 years of work experience in a restaurant setting
  • Demonstrated customer service skills
  • Understanding of financial management
  • Strong knowledge of restaurant management software
  • Ability to memorize and explain the restaurant's menu
  • Willingness to work flexible hours
  • Clear verbal communication skills
  • Ability to stand and walk for long periods of time
  • Clear attention to detail
  • Problem-solving skills
  • Knowledge of current food and beverage trends

Job Types: Full-time, Permanent

Pay: ₹20, ₹28,000.00 per month

Benefits:

  • Food provided
  • Paid sick time

Experience:

  • total work: 3 years (Preferred)

Work Location: In person

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