Associate - Client Relations
6 days ago
About the Role
Associate - Client Relations, will be an integral part of our ERP project management team, working closely with clients and internal teams to ensure smooth project execution, client satisfaction, and effective communication. This role is ideal for dynamic MBA graduates who are eager to begin their careers in client management and ERP solutions.
Key Responsibilities
- Act as a bridge between clients and the technical team, ensuring clarity in requirements and timely updates.
- Coordinate with project managers and developers to track task progress, resolve issues, and provide feedback.
- Organize daily stand-up meetings and maintain Jira for task tracking and reporting.
- Manage client communication through calls, emails, and online platforms.
- Handle user story documentation, sprint meetings, and ticketing system updates.
- Assist clients with user training and onboarding for new ERP releases.
- Support project leaders in requirement analysis and documentation.
Requirements
- MBA (Marketing & Finance) graduates (2025 & 2026 batches).
- Strong communication, presentation, and interpersonal skills.
- Ability to build relationships and manage client interactions confidently.
- Dynamic personality with a professional attitude and eagerness to learn.
- Good analytical and problem-solving skills.
- Basic knowledge of ERP software or financial/accounting concepts (preferred, not mandatory).
- Fresh graduates are encouraged to apply; 0–1 year of experience in a client-facing role is an added advantage.
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