Associate - Client Relations (MBA Fresher)

1 week ago

Cochin, Kerala, India Muziris Softech Pvt Ltd Full time ₹ 1,50,000 - ₹ 20,00,000 per year

About the Role:

We are looking for a smart, confident, and outgoing male candidate with 0–2 years of experience for the position of Associate – Client Relations. This is a client-facing role that requires strong communication skills, a logical mindset, and the ability to coordinate effectively between clients and internal teams

Requirements:

  • MBA (Marketing) graduates (Male candidates only)
  • Strong communication, presentation, and interpersonal skills.
  • Ability to build relationships and manage client interactions confidently.
  • Dynamic personality with a professional attitude and eagerness to learn.
  • Good analytical and problem-solving skills.
  • Basic knowledge of ERP software or financial/accounting concepts (preferred, not mandatory).
  • Fresh graduates are encouraged to apply; 0–1 year of experience in a client-facing role is an added advantage.

Responsibilities:

  • Liaise between clients and software development teams.
  • Understand client requirements and support work allocation.
  • Manage daily stand-ups and project tasks via Jira.
  • Handle client communication through calls, emails, and messaging platforms.
  • Lead weekly sprint meetings and manage user stories.
  • Oversee the ticketing system and provide client training on new releases

Client Management responsibilities

  • Client communication through calls, mails, Whatsapp etc
  • User story management
  • Weekly sprint meeting with client
  • Ticketing system management
  • User training based on new releases

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Paid time off
  • Provident Fund

Ability to commute/relocate:

  • Kochi , Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Language:

  • English (Required)

Shift availability:

  • Night Shift (Required)
  • Overnight Shift (Preferred)

Willingness to travel:

  • 25% (Required)

Work Location: In person

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