International Voice Process Executive(Rotational Shifts)
4 days ago
Job Title: Customer Support Executive International Voice Process
Location: Malad West, Mumbai
Shift Timing: 24x7 rotational shifts
Working Days: 5 days a week
Week Offs: 2 rotational offs
Whatsapp CV:
Key Responsibilities
- Handle inbound and outbound calls from international customers
- Resolve customer queries efficiently and professionally
- Provide accurate information and troubleshoot issues
- Maintain call logs and update CRM systems
- Meet performance targets including call quality, resolution time, and customer satisfaction
Eligibility Criteria
- Education:
- Graduate Freshers with excellent communication skills are welcome
- HSC (12th pass) candidates must have minimum 6 months of experience in a voice process
- Skills:
- Excellent verbal communication in English
- Strong interpersonal and problem-solving abilities
- Basic computer proficiency
- Willingness to work in rotational shifts including night hours
Perks & Benefits
- Competitive salary and performance incentives
- Paid training and skill development programs
- Growth opportunities within the organization
- Supportive and inclusive work environment
Whatsapp CV:
Job Type: Full-time
Pay: ₹25, ₹32,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
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