Hardware Engineer

1 week ago

Aurangabad Mumbai Nagpur, India Silver Touch Full time US$ 80,000 - US$ 1,20,000 per year

We are looking for a skilled and service-oriented Hardware & Network Support Engineer to manage and maintain our IT hardware and network systems. The ideal candidate will have hands-on experience in troubleshooting hardware issues, resolving network problems, and supporting video conferencing operations.

Qualifications & Experience:

  • Option 1: Bachelors Degree in Engineering with minimum 1 year of relevant experience
  • Option 2: Diploma in Engineering with minimum 3 years of relevant experience
  • Proven experience in hardware maintenance of computers, printers, and networking equipment
  • Working knowledge of network troubleshooting and video conferencing systems

Key Responsibilities:

  • Perform installation, configuration, and maintenance of desktops, laptops, printers, and other IT hardware
  • Diagnose and resolve hardware issues including system failures, printer malfunctions, and peripheral connectivity
  • Troubleshoot and resolve network-related problems, including LAN/WAN connectivity, IP conflicts, and router/switch issues
  • Operate and support video conferencing systems, ensuring smooth setup and functionality during meetings
  • Maintain inventory of hardware assets and ensure timely upgrades and replacements
  • Document technical issues and resolutions for future reference and reporting
  • Collaborate with internal teams and external vendors for efficient issue resolution

Preferred Skills:

  • Familiarity with basic network protocols and configurations
  • Ability to work under pressure and manage multiple support requests
  • Strong analytical and problem-solving skills
  • Effective communication and documentation abilities
  • Experience with Linux OS is a plus

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