Customer Success Associate

2 weeks ago


Gurgaon, Haryana, India 10x Growth Accelerator Full time ₹ 3,12,000 - ₹ 3,48,000 per year

Job Opportunity: Customer Success Associate

Reach Mobile Process

Work Mode: Work From Office

Location: Gurgaon

Qualification: Graduate

Skillset: Excellent communication skills in English

Experience:

Freshers with excellent communication skills or candidates with prior international customer support experience are eligible.

Interview Rounds:

  1. HR Round

  2. Operations Round

  3. Client Round 1

  4. Client Round 2

Salary: ₹26,000 – ₹29,000 CTC per month

Working Days & Shifts:

  • 5 days working with 2 rotational week-offs
  • Rotational shifts
  • Two-way cab facility available

Job Role & Responsibilities:

  • Handle customer queries efficiently and provide appropriate solutions.
  • Ensure high levels of customer satisfaction through excellent service.
  • Maintain accurate records of customer interactions.

Job Types: Full-time, Permanent

Pay: ₹264, ₹348,000.00 per year

Benefits:

  • Provident Fund

Work Location: In person



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