Customer Success Associate
2 weeks ago
Job Opportunity: Customer Success Associate
Reach Mobile Process
Work Mode: Work From Office
Location: Gurgaon
Qualification: Graduate
Skillset: Excellent communication skills in English
Experience:
Freshers with excellent communication skills or candidates with prior international customer support experience are eligible.
Interview Rounds:
HR Round
Operations Round
Client Round 1
Client Round 2
Salary: ₹26,000 – ₹29,000 CTC per month
Working Days & Shifts:
- 5 days working with 2 rotational week-offs
- Rotational shifts
- Two-way cab facility available
Job Role & Responsibilities:
- Handle customer queries efficiently and provide appropriate solutions.
- Ensure high levels of customer satisfaction through excellent service.
- Maintain accurate records of customer interactions.
Job Types: Full-time, Permanent
Pay: ₹264, ₹348,000.00 per year
Benefits:
- Provident Fund
Work Location: In person
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