Customer Experience Officer

DescriptionGraduate/postgraduate with overall 3+yrs experience of working in a domestic/international contact centre/ service set up.  (Inbound, outbound, The candidate must have 1 yr of general insurance customer support inbound call taking experience, 1+yr of other/captive inbound call taking experience & 1+yr of outbound call/ experience is a...

DescriptionGraduate/postgraduate with overall 3+yrs experience of working in a domestic/international contact centre/ service set up.  (Inbound, outbound, The candidate must have 1 yr of general insurance customer support inbound call taking experience, 1+yr of other/captive inbound call taking experience & 1+yr of outbound call/ experience is a...

DescriptionCEC Officer - Inbound – Credit Cards DepartmentCustomer Experience CenterLocationThane/Noida/BangaloreReporting RelationshipCEC – Team Leader - InboundPosition GradeAssistant Manager Job RoleTo Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfactionTo identify and convert the...

DescriptionJob RoleResponsible for managing a team of officers & 6-7 Team leaders handling inbound calls for HNI/Wealth Customers, for Retail Liabilities, Credit Cards and Retail Assets       Responsible for Recruitment and People retentionCore delivery on Sales, Portfolio Management & Campaign objectives.Manage and Deliver on other business metrics...

DescriptionAs a CEC Verifier, you will play a crucial role in our Customer Experience Center, specifically within the Inbound-Retail Liabilities team. Your primary responsibility will be to verify insurance leads generated by our CEC officers, ensuring the accuracy and integrity of the information. This role is integral to maintaining our high standards of...

Purpose of the Admission Officer role:Admission officer is responsible for lead generation through variety of marketing activities resulting in counselling and enrolling the students. As an Admission officer, you are expected to: Generate admissions by maintaining a continuous influx of data by conducting "Above The Line" (ATL) & "Below The Line" (BTL)...

Job Title: Customer Support ExecutiveLocation: Thane (Work from Office)Job Description:We are looking for enthusiastic and customer-focused individuals to join our Customer Support team. The ideal candidate should have good communication skills, a positive attitude, and a willingness to learn.Key Responsibilities:Handle inbound and outbound customer calls...

DescriptionThe Sky Global Indian Service-Team Leader will oversee a dedicated team within the Contact Centre Inbound department at Kotak Mahindra Bank Ltd. This role is crucial for managing customer relationships and providing timely, accurate support. The leader will drive the team's performance, ensuring a high standard of service and a positive customer...

Company DescriptionKotak Mahindra Bank, part of the Kotak Mahindra Group, is a leading financial services provider in India. Established in 1985, it became the first non-banking finance company in India to receive a banking license from the Reserve Bank of India in 2003. The bank delivers an extensive range of financial services, including commercial...

Job Description:We are looking for a dedicated and confident Customer Service Executive to join our team at Dyneton. As a channel partner of , you will be responsible for assisting clients, resolving queries, and ensuring a smooth customer experience.Key Responsibilities:Handle customer inquiries via calls, WhatsApp, and emails.Provide accurate information...