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Customer Service Executive From Banking
2 weeks ago
Job description
Roles and Responsibilities of CUSTOMER SERVICE EXECUTIVE
TEAMLEADER - SALARY - 24K CTC - 20K NET + ESI +PF
EXECUTIVE - SALARY - 15K to 18k + ESI +PF
Grahak Mitra (TL- Grahak Mitra): Overall monitoring Grahak Mitra deployed at branches under the RBO.
Surprise visit to branches for assessing the performance of GMs vis-a-viz their assigned role.
To act as a link between Grahak Mitra deployed at branches, AO/RBO and SBOSS.
To keep track of the performance of Grahak Mitra and sending the report to AO/RBO and SBOSS.
To educate customers to utilize services available through self-service channels.
To convince, help and support the customers in giving feedback for services availed.
In addition, Grahak Mitra should have basic operational knowledge of ATM, ADWM, INB, UPI, and other digital products
Contact HR - Bharathi Raja CALL ME)
(Forword to your Friends)
Role: Customer ServiceIndustry Type: BankingDepartment: Customer Success, Service &
