Customer Relationship Executive

5 days ago

Puducherry Puducherry, India SRI VEDHAA CREATIONS PVT LTD Full time

**Skills & Qualities**:

- **Communication Skills**: Ability to speak clearly and empathetically, both in writing and verbally.
- **Problem-solving**: A customer-centric mindset with the ability to handle and resolve issues calmly and efficiently.
- **Interpersonal Skills**: Establishing rapport, empathy, and a friendly attitude.
- **Sales Acumen**: Ability to identify opportunities for additional sales and drive business growth.
- **Attention to Detail**: Ensuring accurate documentation and follow-through.
- **Organization & Time Management**: Handling multiple customer inquiries and tasks while prioritizing effectively.
- **Tech-Savvy**: Proficient in using CRM software, MS Office, or other customer management tools.

**Work Environment**:

- This role can be performed in a variety of industries such as retail, hospitality, banking, or telecom, often in customer service departments.
- The position may involve both office work and face-to-face interactions, depending on the company’s structure.

**Desired Traits**:

- **Empathy and Patience**: Ability to listen actively and address customer concerns with understanding and respect.
- **Professionalism**: Maintaining a courteous and respectful demeanor at all times, even in stressful situations.
- **Adaptability**: Ability to handle changing customer needs and business requirements.

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7530052888

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