Cse (Customer Service Executive)

1 day ago

Puducherry Puducherry, India Sadhguru Technologies Pvt Ltd Full time

**Job Title**: Customer Service Executive
**Location Options**:

- Villupuram
- Pondicherry
- Palakkad
- Kannur (Kerala)
- Erode (Tamil Nadu)
- Kumbakonam
- Kanchipuram
- Port Blair (Andaman & Nicobar)
- Nagercoil
- Tiruvalla

**Office Timing**: Monday to Saturday, 10:00 AM to 6:30 PM
**Qualification**: Graduation (Any stream)
**Salary**: ₹15,000 per month (Inclusive of PF & ESI)

**Job Summary**:
We are looking for enthusiastic and presentable individuals to join as **Customer Service Executives**. You will be the face of the company for walk-in customers, assist with old gold transactions, and support marketing and sales initiatives.

**Key Responsibilities**:Customer Service & Gold Handling**
- Welcome and assist walk-in customers with politeness and professionalism
- Purchase and assess the purity of old gold items with care and accuracy

**Marketing Initiatives**
- Participate in local branch promotions (e.g., umbrella marketing)
- Willing to travel occasionally for campaigns and promotional drives

**Sales & Product Promotion**
- Promote and explain products, including:

- **Gold**: Coins, jewelry, biscuits
- **Silver**: Coins, jewelry, biscuits
- **Digital Wallet**: Corporate gifting solutions

**Other Responsibilities**
- Represent the brand with confidence
- Participate in ongoing training and development
- Adapt to internal process changes and new product lines

**Required Skills**:

- **Fluency in Tamil (Regional Language)**: Mandatory
- **Customer-focused & Presentable**: Excellent interpersonal skills
- **Travel-readiness**: For local marketing drives
- **Quick Learner**: Willing to undergo product and soft skill training

**Job Types**: Full-time, Permanent

Pay: ₹10,845.47 - ₹44,232.10 per month

**Benefits**:

- Cell phone reimbursement
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

Work Location: In person

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