Director, Facilities Management

Maximize Your Impact with TP
Welcome to TP, a global hub of innovation and empowerment, where we redefine the future. With a remarkable €10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions.

As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion. We value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow.

The Opportunity
The Director – Administration & Facilities Management will be responsible for end-to-end operations of multiple facilities within a city / region, ensuring seamless business continuity, high customer satisfaction, and compliance with health, safety, and statutory standards.

This role leads teams, vendor partners, and BAU projects to achieve operational excellence and cost optimization.

The Responsibilities

• Lead daily operations across multiple sites – office space, critical infrastructure
• (UPS, HVAC, STP, DG sets), and workplace services.
• Implement and monitor SLAs & KPIs for housekeeping, engineering, pantry, PR/ PO processes, mail management, disposal of scrap (Assets & Non Assts), MIS etc.
• Ensure uptime of all critical assets and manage preventive/reactive maintenance through CAFM/BMS tools. (As applicable)
• Drive workplace health, safety, risk mitigation & emergency preparedness plans.
• Oversee and ensure delivery and performance of housekeeping, Janitorial, Pest Control, Landscaping, Cafeteria etc.
• Act as primary POC for business units; ensure service delivery aligned with business continuity and employee experience.
• Lead and mentor facility managers, engineers, and support staff across locations.
• Manage change communication and feedback closure mechanisms.
• Prepare and track Monthly operating & capital expenditure budgets.
• Optimize costs through negotiation, consumption analytics & process improvements.
• Govern vendor performance, contracts, audits, compliance, and statutory documentation.
• Support fit-outs, refurbishments, relocations—ensuring quality, timelines & approvals.
• Coordinate space planning, seating allocation, and occupancy analytics.
• Adhere to local statutory norms (fire NOC, pollution control, lift, electrical, etc.).
• Drive energy efficiency, waste management & ESG initiatives.
• Conduct periodic audits and implement continuous improvement programs.

The Qualifications

• Bachelor's degree in Engineering / Facilities / Business Admin
• Minimum 15 years of experience in Facility Management (at least 3+ years managing multi-site operations).
• Strong knowledge of MEP systems, workplace safety, vendor governance, and project management.
• Experience handling large workforce (direct/indirect) and high-footfall facilities.
• Excellent stakeholder management, communication, and crisis-response skills.
• Tech-enabled mindset (CAFM, IWMS, BMS, dashboards, analytics).
• Clarity in communication
• Ownership mindset & business acumen
• Ability to operate in fast-paced & dynamic environment
• Strategic thinker with hands-on execution ability
• Customer-centric and strong relationship builder
• Decision making under pressure
• Ethics & compliance focus.
• Effective Time & Priority Management – Managers multiple sites, projects and stakeholders with clear planning, communication. Delegation and closure

Pre-Employment Screenings
By TP policy, employment in this position will be contingent on your successful completion and passage of a comprehensive background check, including global sanctions and watch list screening.

Important | Policy on Unsolicited Third-Party Candidate Submissions
TP does not accept candidate submissions from unsolicited third parties, including recruiters or headhunters. Applications will not be considered, and no contractual association will be established through such submissions.

Culture & Belonging
At TP, we are committed to fostering a diverse, equitable, and inclusive workplace. We welcome individuals from all backgrounds and lifestyles and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.