Associate IT Support Engineer

7 days ago

Mumbai Metropolitan Region, India Strategy Full time ₹ 6,00,000 - ₹ 8,00,000 per year

Company Description
Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate.

But that's not all. Strategy is also leading to a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in S&P 500.

Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence.

Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued.

Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee; you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment.

Job Description
The Role:
Strategy's IT Support Engineer will provide desktop and help desk support to technical and non-technical employees, executive management, and event support (both on and off-site).

Your Focus

  • Administers and builds Windows and Apple computers and supports software and equipment across our enterprise environment.
  • Resolves ticket requests with internal customers through troubleshooting issues of software, hardware, equipment, and mobile devices.
  • Performs upgrades, repairs, imaging, configuration, installation and maintenance of PC, MAC, memory/storage, operation systems, servers, drivers, and other equipment.
  • Procures, installs, configures, troubleshoots, and repairs mobile devices for Apple and Android.
  • Maintains asset management and inventory documentation for computers and equipment and tracks office moves and assists with the delivery of computing assets.
  • Independently resolves customer issues and reports on metrics and service level agreements for the delivery of services

Qualifications

  • Candidate must possess 1+ years of experience in a computer hardware environment, or the equivalent combination of formal education, training and experience.
  • Knowledge of Microsoft OS (Windows 2012, Windows 10). Office 365, Active Directory and desktops applications.
  • Excellent troubleshooting and problem-resolution skills.
  • A+ or similar certifications are a plus.
  • Excellent interpersonal communication skills in order to effectively interact with technical and non-technical employees.
  • Excellent customer service skills.
  • Ability to prioritize among multiple, competing requests.
  • Microsoft certification is a plus.

Ability to support internal stakeholders from 12:30 PM to 9:30 PM IST

Willing to work from Strategy India's Pune office, 5 days a week

Additional Information
The recruitment process includes online assessments as a first step (English, logic, business) - we send them via e-mail, please check also your SPAM folder

  • Technical Support Associate

    7 days ago

    Mumbai Metropolitan Region, India LRN Full time US$ 80,000 - US$ 1,20,000 per year

    Position: Technical Support AssociateLocation: Goregaon, MumbaiAbout LRN:LRN is the world's leading dedicated ethics and compliance SaaS company, helping more than 30 million people every year navigate complex regional and global regulatory environments and build ethical, responsible cultures. With over 3,000 clients across the US, EMEA, APAC, and Latin...

  • Data Engineer Associate

    6 days ago

    Mumbai Metropolitan Region, India Eide Bailly LLP Full time US$ 80,000 - US$ 1,50,000 per year

    Who We AreEide Bailly is one of the top 25 CPA and business advisory firms in the nation. We have over 40 offices in15 states across the Midwest and western United States and offer our staff and Partners the opportunityto serve a variety of industries. In 2019, we extended our operations to Mumbai, India, and desire toexpand our shared services segment...

  • Linux Support Engineer

    7 days ago

    Mumbai Metropolitan Region, India Dolat Capital Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    About The Company:Dolat is a dynamic team of traders, puzzle solvers, and coding enthusiasts focused on tackling complex challenges in the financial world. We specialize in trading in volatile markets and developing cutting-edge technologies and strategies. We're seeking a skilled Linux Support Engineer to manage over 400 servers and support 100+ users. Our...

  • Linux Support Engineer

    3 days ago

    Mumbai Metropolitan Region, India Dolat Capital Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    About The CompanyDolat is a dynamic team of traders, puzzle solvers, and coding enthusiasts focused on tackling complex challenges in the financial world. We specialize in trading in volatile markets and developing cutting-edge technologies and strategies. We're seeking a skilled Linux Support Engineer to manage over 400 servers and support 100+ users. Our...

  • Associate - Electrical, Aviation

    7 days ago

    Mumbai Metropolitan Region, India Buro Happold Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Want to work with the most sought-after minds and most-talked about projects? Your skills in delivering Aviation, High Rise projects and championing technical standards might just make you our new Associate Electrical Engineer .Here at Buro Happold, expect the exceptional.From the projects you will work on to the clients we work with. From career-defining...

  • Sr Technical Support Engineer

    7 days ago

    Mumbai Metropolitan Region, India Ingram Micro Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Sr. Azure Technical Support EngineerWe're seeking a customer-focused Technical Support Desk Engineer with deep expertise in Microsoft Azure to provide frontline support for cloud infrastructure, services, and applications. This role involves diagnosing issues, resolving incidents, and delivering a seamless support experience for internal users and external...

  • Customer Support Engineer

    7 days ago

    Mumbai Metropolitan Region, India Oxford Instruments plc Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    At Oxford Instruments, we enable the world's leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. With high-performance scientific digital cameras, spectroscopy and microscopy systems from Andor Technology, our customers in industry and academia can explore...

  • HR Associate

    7 days ago

    Mumbai Metropolitan Region, India L&T-SuFin Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionL&T-SuFin is an integrated B2B marketplace designed for the efficient buying and selling of industrial and construction products and services. Backed by Larsen & Toubro, a renowned Indian multinational operating in over 50 countries, L&T-SuFin facilitates digital and cost-effective sourcing, online transactions, logistics, and working...

  • Engineer Application Support

    4 days ago

    Mumbai Metropolitan Region, India Copeland Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About UsWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing...

  • Associate - Performance & Analytics

    7 days ago

    Mumbai Metropolitan Region, India TIAA Full time US$ 1,04,000 - US$ 1,30,878 per year

    Associate – Data AnalyticsThe Data Analytics Associate reviews and approves complex analytics and statistical modeling on large data sets that identify current market sector trends and customer patterns. This job directs the examination and identification of data patterns and trends that help answer business questions and improve decision-making. The Data...