Customer Care Executive

1 day ago

Makarpura Vadodara Gujarat, India Frelit Energy PVT Ltd Full time ₹ 1,92,000 - ₹ 2,40,000 per year

The Customer care executive will act as the first line of communication between the company and potential clients across India. They are responsible for making outbound calls, introducing products to B2B clients (dealers, distributors, EPCs), qualifying leads, and scheduling meetings for the Business Development team. The role involves handling CRM updates, follow-ups, and reporting to ensure quality lead funnel management.

Job Description:

Position: Tele caller

Location: Vadodara Office (Calling for pan India)

Department: Business Development

Reports To: Business Development Executive and Manager

Key Responsibilities:

  • Make outbound B2B calls to potential partners across India. (Dealers, Distributors, EPC firms).
  • Introduce Frelit's inverter products and generate interest.
  • qualify, and record leads in the CRM system.
  • Schedule appointments or product demos for the BDE Team.
  • Follow up calls with interested parties and ensure timely communication.
  • Share product details, quotations, and company brochures.
  • Update lead status and maintain detailed records of calls.
  • Collaborate with the BDE team for lead closures and feedback.
  • Submit daily/weekly reports on activities and lead status.
  • Maintain professional communication and a positive company image.

Job Type: Full-time

Pay: ₹8, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid sick time
  • Provident Fund

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

Speak with the employer

Expected Start Date: 01/09/2025

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