Customer Care Executive

2 days ago

Warasiya Vadodara Gujarat, India Jagdish Farshan Pvt Ltd Full time

**Urgent Opening**:
**Job Role**:Customer Care Executive

**Job Location**:C 16 Sardar Estate, behind Super Bakery, Ajwa Road, Vadodara - 390019 Gujarat, India

**Experience**:2+ years

**Salary**:up to 20,000/
- Job Description: Customer Care Executive

**Job Summary**:
As a Customer Care Executive, you will be responsible for providing exceptional customer service and support to our clients. You will serve as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive customer experience.

**Key Responsibilities**:
**2. Issue Resolution**:Investigate and resolve customer complaints, concerns, and issues in a timely and efficient manner while adhering to company policies and procedures.

**3. Product Knowledge**:Maintain in-depth knowledge of the company's products and services to accurately address customer queries and educate customers about product features.

**4. Documentation**:Accurately document customer interactions, inquiries, complaints, and resolutions in the customer relationship management (CRM) system.

**5. Communication**:Communicate with customers in a clear and professional manner, ensuring they receive accurate and helpful information, Rerouting customer calls to other departments when advanced solutions are needed.

**Skilled Required**:
1. **Problem-Solving**:Analyze customer issues, identify solutions, and implement corrective actions to satisfy customer needs.

2. **Feedback Collection**:Collect and record customer feedback, and relay insights to the management team for continuous improvement.

3. **Escalation**:Escalate complex or unresolved customer issues to higher-level support or management as necessary.

4. **Compliance**:Ensure compliance with all company policies, procedures, and legal requirements when handling customer information and transactions.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

- Warasiya, Vadodara, Gujarat: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

  • Customer Care Executive

    4 days ago

    Ahmedabad, Gujarat, India Mike Sierra Health care Pvt Ltd Full time

    **We have an urgent opening for Customer Care Executive** **Post** **:Customer Care Executive** **Location**: Ahmedabad **Salary**: Up to 32k per month **Experience**: - 1 to 10 Years **Shift**: Night Shift (US Shift) **Notice Period** : Immediate Joiner First Preferred **Note**: Must be have English Communication **Job Types**: Full-time,...

  • Customer Care Executive

    6 days ago

    Vadodara, Gujarat, India TriEdge Solutions Full time

    **Job Role**: - Customer Care Executive As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. - Provide accurate, valid, and complete information by using the right methods/tools - Maintaining a positive,...

  • Customer Care Supervisor

    6 hours ago

    Vadodara, Gujarat, India H&M Virtual Services Pvt. Ltd Full time

    **Job description For Customer Onboarding Executive** **Prerequisites**: - You should have fluent English - You should be able to work from 3:30 a.m. to 12:30 p.m. (Early Morning Shift) **About the company**: H&M Virtual Services Pvt Ltd. is one of the leading backed services providers in Australia. Our major clients are Australian-based solar retailers...

  • Customer Care Executive

    2 weeks ago

    Vadodara, Gujarat, India Maxicus Full time

    Hi , Prabhjot kaur this side from maxicus kochar tech HR department. Since you are interested in the job. This is the job discription. Open Position: Customer care executive Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers...

  • Customer Care Executive- Freshers

    2 weeks ago

    Vadodara, Gujarat, India thinkbiz consulting Full time

    Hiring for customer care executive - voice/chat/mail Location - vadodara Immediate joiner Work from office F2f interview No targets Freshers hiring Domestic bpo **Job Types**: Full-time, Permanent, Fresher Pay: ₹11,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Work Location: In person

  • Customer Care Executive

    2 weeks ago

    Vadodara, India Prudent Corporate Advisory Services Ltd. Full time

    Prudent Corporate Advisory Services Ltd is looking for a Customer Care Executive(Inbound) for Ahmedabad location.Location : AhmedabadWork Schedule : 6 Days Working & 2 Rotational Saturdays OffWork Timings : Day Shift OnlyJob Type : On-roll full timeJob Description :We are looking for a Customer Care Executive to handle complaints, provide appropriate...

  • Customer Care Executive

    4 days ago

    Vadodara, Gujarat, India Triedge Solution Full time

    **Open Position**: Customer care advisor **Job Role**: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. Provide accurate, valid, and complete information by using the right methods/tools Maintaining...

  • Customer Care Executive

    2 weeks ago

    Vasna Road, Vadodara, Gujarat, India thinkbiz consulting Full time

    Hiring for customer care executive Location - vasna road ,Vadodara Immediate joiner Work from office F2f interview No targets Freshers hiring Domestic bpo **Job Types**: Full-time, Permanent, Fresher Pay: ₹11,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Work Location: In person

  • Customer Care Executive-bpo

    4 days ago

    Manjalpur, Vadodara, Gujarat, India thinkbiz consulting Full time

    Hiring for customer care executives Vadodara location Work from office F2f interview Fresher/experienced/under graduate/graduate all can apply Immediate joiner **Job Types**: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹22,000.00 per month **Benefits**: - Health insurance - Provident Fund **Language**: - English (preferred) Work Location:...

  • Customer Care Executive

    1 week ago

    Vadodara, India Yashwi Teleservices Privet Ltd Full time

    **Profile **:Female Customer Care Executive - **Experience**: Fresher Also Apply - **Type**: Inbound - **Yashwi HR**: +91-XXXXXXXXXX - **Languages**: Gujarati, Hindi - **Job Time**: 10:00 Am To 6:00 Pm (6 days working Sunday & Festival Off) - **Types**: Full-Time, - **Salary **: ₹10,000.00 - ₹15,000.00 per month + Insentive + Benefits - **Walk In...