srm (student relationship manager)

3 days ago

Bargarh Orissa, India Vedic international school Full time ₹ 1,80,000 - ₹ 3,60,000 per year
  • Student Engagement: Build and maintain strong, positive relationships with students. Serve as the primary contact for student inquiries, providing timely and accurate information.
  • Support Services: Assist students in navigating academic programs, policies, and procedures. Offer guidance on academic and personal issues, referring them to appropriate resources when necessary.
  • Communication: Communicate regularly with students through various channels (email, phone, in-person meetings) to ensure they are informed about important updates, deadlines, and opportunities.
  • Problem Resolution: Address and resolve student complaints and issues efficiently. Escalate complex issues to higher authorities when necessary.
  • Orientation and Onboarding: Facilitate student orientation and onboarding processes. Help new students acclimate to the institution and its culture.
  • Feedback Collection: Gather and analyze student feedback to identify areas for improvement in services and programs. Work with other departments to implement changes based on feedback.
  • Retention Strategies: Develop and implement strategies to enhance student retention and success. Monitor student progress and proactively reach out to those at risk of falling behind.
  • Record Keeping: Maintain accurate and up-to-date records of student interactions and activities. Ensure confidentiality and compliance with data protection policies.
  • Collaboration: Work closely with academic advisors, faculty, and other departments to support student needs and enhance their overall experience.

Job Type: Full-time

Pay: From ₹15,000.00 per month

Benefits:

  • Food provided

Work Location: In person

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