Salesforce Service Cloud Developer

18 hours ago

Chennai, Tamil Nadu, India Umanist NA Full time US$ 80,000 - US$ 1,20,000 per year

Job Title:
Salesforce Service Cloud Developer / Technical Anchor

Location:
India (Onsite LPA

Job Type:
Full-time

Experience:
4+ Years

Notice Period:
Immediate joiners only
will be considered

Position Overview
We are seeking a highly skilled
Salesforce Service Cloud Developer
with hands-on expertise in Salesforce technologies such as
Interaction Studio, OmniStudio, Vlocity, Mobile Studio
, and
core Salesforce development frameworks
. The ideal candidate will be responsible for building
scalable, enterprise-grade digital solutions
, contributing to both product development and platform architecture, and leading technical initiatives within a global team environment.

Key Responsibilities

  • Design, build, and maintain enterprise-grade applications using Salesforce Service Cloud / Auto Cloud.
  • Build and deploy SaaS products using platforms like MuleSoft and Google Cloud Platform (GCP).

  • Develop and maintain tools and platforms using:

  • Interaction Studio, Journey Builder, Automation Studio, Email & Mobile Studio

  • Contact Builder, Data Extension, Sitemap, Content Block

  • Integrate Salesforce with other systems using MuleSoft APIs, REST/SOAP, Platform Events (Pub/Sub).

  • Build reusable components using Lightning Web Components (LWC), Aura, AMPscript, SSJS, and SQL.
  • Develop and automate unit and integration testing using CI/CD pipelines (Copado, GitHub, Visual Studio Code).
  • Perform code reviews and ensure code quality using tools like SonarQube, Checkmarx.
  • Engage in Agile delivery: participate in daily stand-ups, sprint demos, grooming sessions, journey mapping.
  • Monitor performance and enable observability, logging, and tracing using tools such as Splunk.
  • Act as a technical mentor, support less experienced developers, and help guide design and implementation decisions.
  • Estimate user stories and contribute to sprint planning and delivery cycles.
  • Stay current with industry trends and Salesforce innovations, driving PoCs and continuous improvement efforts.

Required Skills & Experience

  • 4+ years of experience in IT, with 3+ years in Salesforce development

  • Proficiency in:

  • Salesforce Service Cloud

  • Interaction Studio, OmniStudio, Vlocity
  • Mobile Studio, AMPscript, JSON/Apex

  • JavaScript, LWC, Aura Components

  • Solid experience with:

  • DevOps and CI/CD (Copado, GitHub, Change Sets)

  • Monitoring tools and SRE practices

  • Database scripting and SQL (DDL/DML)

  • Understanding of agile software development methodologies

  • Strong communication and stakeholder engagement skills
  • Ability to work collaboratively in a diverse, global delivery environment

Preferred Qualifications

  • Salesforce certifications (Developer, Consultant, Architect)
  • Experience with Marketing Cloud integrations using SFMC APIs
  • Experience deploying document generation products as SaaS
  • Exposure to GCP and MuleSoft integration architectures

Educational Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field (required)

Additional Information

  • Only candidates with immediate availability will be considered
  • Must be comfortable working in an onsite setting
  • Strong preference for candidates with stable work history and experience in global delivery models

Skills: salesforce,cloud,studio,code,components

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