Salesforce Service Cloud Senior Developer

Overview SF Service Cloud Developer Background Defining analyzing and mapping business processes and the impact on the organization Leading workshops for process design and improvement Develop configure implement and test processes in relevant CRM solutions Drawing up business requirements and user stories Advice on and implementation of improvement actions Training end users and providing aftercare Several years of experience in building integrating and implementing CRM solutions based on Salesforce technology including Salesforce Service and Sales Cloud Experience in the field of integration between Salesforce and other back office systems Knowledge of Scrum Agile SAFe DevOps and tooling such as Jira Confluence Job description Should have at least 5 to 8 yrs of strong experience in Salesforce CRM and Force com platform and at least 2 years experience on Salesforce Lightning Good experience in Configuration Customization Salesforce Lightning component development ISV App development experience APEX development Build maintain Case management process using process builders Lightning flows Build maintain Lightning flows triggers to customize the case work order functionality Build maintain Work order management process using Lightning flows automating work types Field Service Lightning Admin to setup service resources service territories along with modifying the assignments using existing Lightning flows Build maintain Skills based routing Omni channel for case management Build page layouts configure upgrade Dynamic page layouts Build maintain Macros on Cases and work order Administration of Case teams Public groups Permission sets Reports and Dashboard Manage the technical delivery of custom development integrations and data migration elements of a Salesforce com implementation Strong knowledge and experience in OOP concepts Experience in Aura and LWC Components Experience in working with Managed Packages Good experience integrating SFDC to other systems using Rest API SOAP Webservices Mulesoft CastIron etc Good experience in Data Migration using Jitterbit Demand Tools Apex data loader Dataloader IO Workbench Force com Migration Tool Understanding of Continuous Integration and Continuous Deployment tools like Maven Jenkins etc Understanding of version control using BitBucket GitHub Experience in Agile application development methodology Knowledge on CPQ like Salesforce CPQ APTTus Vlocity Oracle CPQ BigMachines Certifications SF Admin Platform Developer 1 Service Cloud Consultant Responsibilities SF Service Cloud Developer Background Defining analyzing and mapping business processes and the impact on the organization Leading workshops for process design and improvement Develop configure implement and test processes in relevant CRM solutions Drawing up business requirements and user stories Advice on and implementation of improvement actions Training end users and providing aftercare Several years of experience in building integrating and implementing CRM solutions based on Salesforce technology including Salesforce Service and Sales Cloud Experience in the field of integration between Salesforce and other back office systems Knowledge of Scrum Agile SAFe DevOps and tooling such as Jira Confluence Job description Should have at least 5 to 8 yrs of strong experience in Salesforce CRM and Force com platform and at least 2 years experience on Salesforce Lightning Good experience in Configuration Customization Salesforce Lightning component development ISV App development experience APEX development Build maintain Case management process using process builders Lightning flows Build maintain Lightning flows triggers to customize the case work order functionality Build maintain Work order management process using Lightning flows automating work types Field Service Lightning Admin to setup service resources service territories along with modifying the assignments using existing Lightning flows Build maintain Skills based routing Omni channel for case management Build page layouts configure upgrade Dynamic page layouts Build maintain Macros on Cases and work order Administration of Case teams Public groups Permission sets Reports and Dashboard Manage the technical delivery of custom development integrations and data migration elements of a Salesforce com implementation Strong knowledge and experience in OOP concepts Experience in Aura and LWC Components Experience in working with Managed Packages Good experience integrating SFDC to other systems using Rest API SOAP Webservices Mulesoft CastIron etc Good experience in Data Migration using Jitterbit Demand Tools Apex data loader Dataloader IO Workbench Force com Migration Tool Understanding of Continuous Integration and Continuous Deployment tools like Maven Jenkins etc Understanding of version control using BitBucket GitHub Experience in Agile application development methodology Knowledge on CPQ like Salesforce CPQ APTTus Vlocity Oracle CPQ BigMachines Certifications SF Admin Platform Developer 1 Service Cloud Consultant Requirements SF Service Cloud Developer Background Defining analyzing and mapping business processes and the impact on the organization Leading workshops for process design and improvement Develop configure implement and test processes in relevant CRM solutions Drawing up business requirements and user stories Advice on and implementation of improvement actions Training end users and providing aftercare Several years of experience in building integrating and implementing CRM solutions based on Salesforce technology including Salesforce Service and Sales Cloud Experience in the field of integration between Salesforce and other back office systems Knowledge of Scrum Agile SAFe DevOps and tooling such as Jira Confluence Job description Should have at least 5 to 8 yrs of strong experience in Salesforce CRM and Force com platform and at least 2 years experience on Salesforce Lightning Good experience in Configuration Customization Salesforce Lightning component development ISV App development experience APEX development Build maintain Case management process using process builders Lightning flows Build maintain Lightning flows triggers to customize the case work order functionality Build maintain Work order management process using Lightning flows automating work types Field Service Lightning Admin to setup service resources service territories along with modifying the assignments using existing Lightning flows Build maintain Skills based routing Omni channel for case management Build page layouts configure upgrade Dynamic page layouts Build maintain Macros on Cases and work order Administration of Case teams Public groups Permission sets Reports and Dashboard Manage the technical delivery of custom development integrations and data migration elements of a Salesforce com implementation Strong knowledge and experience in OOP concepts Experience in Aura and LWC Components Experience in working with Managed Packages Good experience integrating SFDC to other systems using Rest API SOAP Webservices Mulesoft CastIron etc Good experience in Data Migration using Jitterbit Demand Tools Apex data loader Dataloader IO Workbench Force com Migration Tool Understanding of Continuous Integration and Continuous Deployment tools like Maven Jenkins etc Understanding of version control using BitBucket GitHub Experience in Agile application development methodology Knowledge on CPQ like Salesforce CPQ APTTus Vlocity Oracle CPQ BigMachines Certifications SF Admin Platform Developer 1 Service Cloud Consultant