Senior Salesforce Service Cloud Developer

20 hours ago


Chennai, Tamil Nadu, India Xerago Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Position Overview
We are seeking a highly skilled Senior Salesforce Service Cloud Developer who will take complete ownership of all Service Cloud development activitiesranging from design and configuration to customization, integration, and deployment. The ideal candidate will have end-to-end control of the technical solution, ensuring high-quality, scalable, and maintainable implementations that align with business requirements and best practices.

This is a hands-on role that requires deep technical expertise, strong problem-solving abilities, and the ability to operate with minimal supervision while collaborating closely with stakeholders.

Key Responsibilities

  • Take full ownership of Salesforce Service Cloud development lifecycle requirements gathering, solution design, development, testing, deployment, and post-deployment support.
  • Translate business needs into technical solutions using Service Cloud features such as Cases, Knowledge, Omni-Channel, Live Agent, Service Console, Entitlements, and Milestones.
  • Design and develop custom Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, flows, and process builders.
  • Implement integrations with external systems using REST/SOAP APIs, middleware, or other integration tools.
  • Configure and manage Service Cloud console, page layouts, record types, queues, and assignment rules.
  • Maintain code quality through version control, peer review, and adherence to Salesforce best practices.
  • Create and maintain technical documentation for customizations, integrations, and configurations.
  • Proactively identify system improvements, performance enhancements, and automation opportunities.
  • Serve as the go-to technical expert for Salesforce Service Cloud within the organization.
  • Ensure compliance with Salesforce security standards, governance, and data privacy policies.

Required Skills & Qualifications

  • 6+ years of hands-on Salesforce development experience, including 3+ years specifically in Service Cloud.
  • Strong command of Apex, LWC, SOQL, SOSL, Visualforce, Flows, and Process Automation.
  • Proven experience in Service Cloud setup and customization including console configuration, case management, omni-channel routing, and knowledge management.
  • Expertise in Salesforce APIs and integrations (REST, SOAP, platform events).
  • Deep understanding of Salesforce security model, sharing rules, and data architecture.
  • Proficiency in Salesforce DevOps tools (e.g., Copado, Gearset, or equivalent) and version control systems (Git).
  • Salesforce Platform Developer II and Service Cloud Consultant certifications strongly preferred.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Ability to manage full development ownership in a fast-paced environment with minimal supervision.

Preferred Skills

  • Experience with Einstein Bots, Field Service Lightning, or other Salesforce add-ons.
  • Familiarity with Agile/Scrum methodology and working with cross-functional teams.
  • Knowledge of testing frameworks (Apex tests, Selenium, Provar, etc.).

)



  • Chennai, Tamil Nadu, India Xerago Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Position OverviewWe are seeking a highly skilled Senior Salesforce Service Cloud Developer who will take complete ownership of all Service Cloud development activities - ranging from design and configuration to customization, integration, and deployment. The ideal candidate will have end-to-end control of the technical solution, ensuring high-quality,...


  • Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Salesforce Service Cloud Integration Developer Position Overview We are looking for an experienced Salesforce Developer with strong expertise in Service Cloud and system integrations. The ideal candidate will have 5 years of Salesforce development experience, with hands-on knowledge of customizing Service Cloud features, building scalable solutions, and...


  • Chennai, Tamil Nadu, India NTT DATA Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Position OverviewWe are looking for an experienced Salesforce Developer with strong expertise in Service Cloud and system integrations. The ideal candidate will have 5+ years of Salesforce development experience, with hands-on knowledge of customizing Service Cloud features, building scalable solutions, and integrating Salesforce with external systems and...


  • Chennai, Tamil Nadu, India Primoris Systems LLC Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Title: Tech Lead Salesforce Developer:Job summary: Overall 6+ Years experience in Salesforce CRM-Health and Service Cloud and current role as Senior Developer. Health Cloud and Omnistudio is Must.Expert in Developing customized solutions within the Salesforce platform. Responsible for Salesforce Design and development during each phase of the development...


  • Chennai, Tamil Nadu, India Ford Global Career Site Full time ₹ 8,00,000 - ₹ 25,00,000 per year

    As a Senior Salesforce Developer, you will be a key technical leader responsible for designing, building, and optimizing solutions on the Salesforce platform. Leveraging your deep expertise in Service Cloud, Automotive Cloud, and OmniStudio, you will develop scalable applications and complex processes that drive our digital transformation. You will work...


  • Chennai, Tamil Nadu, India Coromandel International Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About the RoleWe are seeking an experienced Salesforce Developer to design, build, and optimize custom solutions on the Salesforce platform. You'll leverage your expertise in Apex, Lightning, and Salesforce integrations to deliver scalable, high-impact applications that drive business success.Key ResponsibilitiesCustom Application Development: Design and...


  • Chennai, Tamil Nadu, India ixceed Full time ₹ 20,00,000 - ₹ 60,00,000 per year

    Role: Salesforce Health Cloud DeveloperLocation: Chennai Work Mode: HybridType: Full-time PermanentAbout the Role:We are seeking a skilled Salesforce Health Cloud Developer to design, develop, and deploy innovative healthcare solutions on the Salesforce platform. You will work closely with cross-functional teams to deliver scalable, compliant, and...


  • Chennai, Tamil Nadu, India Clarium Tech Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Title: Senior Salesforce DeveloperCompany Company Location: Chennai, Tamil Nadu, IndiaOverall Experience: 5-7Yrs (Salesforce developer)Employment Type: FTE (Full Time Employ)Work Mode: Work From OfficeJob Summary:We are seeking a talented and experienced Salesforce Developer to join our team. As a Salesforce Developer, you will play a crucial role in...


  • Chennai, Tamil Nadu, India EPAM Systems Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    We are looking for aSenior Salesforce Developerto join our team focused on Einstein Bots and Salesforce Data Cloud.You will be responsible for building intelligent self-service solutions and integrating them with backend systems and service agents. This role involves developing flows, Apex classes, triggers, and custom integrations while ensuring adherence...


  • Chennai, Tamil Nadu, India Five9 Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...