
Sales Manager
5 days ago
Job Description – Team Lead (Counselors)
PW OnlyIAS, Karol Bagh Centre
About Us
PW OnlyIAS by Physics Wallah is one of India's fastest-growing UPSC preparation platforms, delivering high-quality offline and hybrid programs across major cities. We are expanding our offline presence and are looking for dynamic leaders to drive admissions and build high-performing teams.
Role: Team Lead – Counselors (Karol Bagh Centre)
As the Team Lead, you will be responsible for managing a team of
10–12 counselors
, ensuring revenue achievement, high conversion rates, and seamless lead-to-admission flow.
Key Responsibilities
- Lead, manage, and motivate a team of
10–12 counselors
to achieve
daily, weekly, and monthly admission targets
. - Monitor and track counselor performance through
sales sheets, reports, and dashboards
, and support them in
boosting performance to meet mutual targets
. - Ensure
end-to-end lead nurturing
– including inbound/outbound calls, walk-ins, CRM tracking, and admission closures. - Conduct
call audits, lead audits, and follow-ups
to ensure accuracy, accountability, and
zero lead wastage
. - Drive and oversee
revenue targets
with a focus on achieving
maximum conversions
. - Provide
hands-on training and mentorship
to counselors for effective sales pitch, objection handling, and UPSC domain knowledge. - Utilize
CRM tools (Marritoo/NPF)
extensively for lead management, pipeline tracking, and reporting. - Ensure a
seamless student counseling experience
tailored to the needs of UPSC aspirants. - Collaborate with the
Marketing & Operations Teams
for lead flow, walk-in management, and sales funnel optimization.
Requirements
- 2–4 years of
proven experience
in
EdTech/Coaching/UPSC domain sales & counseling (offline preferred)
. - Strong knowledge of the
UPSC exam structure
and student counseling processes. - Hands-on expertise in
CRM tools (Marritoo, NPF, or similar)
with advanced reporting & tracking skills. - Ability to
drive a sales team
, set targets, and deliver results under pressure. - Strong communication, persuasion, and leadership skills.
- Analytical mindset to track performance, conversion ratios, and pipeline health.
Perks & Benefits
- Attractive incentives
linked to admissions & conversions. - High growth opportunities
within Physics Wallah's expanding offline ecosystem. - Exposure to
Pan-India operations
and best industry practices. - Supportive and dynamic work culture with opportunities to learn from top leadership.
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