Admissions Counsellor

5 days ago

Mumbai Metropolitan Region, India Imarticus Learning Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Job Description – Admissions - Counselor/ Sr Counselor, Imarticus School of Finance & Business

Work Ex: 2+ years | Location: Powai, Mumbai

The K1 Counselor is responsible for driving the first stage of the UG admissions funnel, converting leads into admission test registrations and application completions (K1 metric). This role requires optimizing lead engagement processes, getting learners to complete the test and ensuring a consistent pipeline of qualified candidates for the K2 Counsellors to convert into enrollments.

Lead Conversion (K1 Stage)

  • Manage the conversion of leads into admission test registrations/application fee payments.
  • Ensure all new leads are contacted promptly through calls, WhatsApp, email, and automated follow-up journeys.
  • Track conversion metrics: Lead → Registration → Test-taker.
  • Responsible to make outbound calls to manage and convert leads.
  • Be an interface between ISFB and the prospective candidates and provide in-depth information to prospective leads, this includes counselling through phone, email, chat and social media.
  • Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue and enrollments
  • Identify references through the existing customer base to increase the sales pipeline
  • Be responsible for adherence of the inside sales process, tools and data management.
  • Maintain a detailed database of all the interactions with the leads and provide constant feedback to the Manager in order to optimize lead closure.
  • Maintain effective communication till the time learner is onboarded

Qualifications

  • 3+ years in inside sales, admissions, or edtech sales.
  • Experience of high-volume B2C sales funnels, preferably in education/admissions.
  • High levels of initiative, self-motivation and time management
  • Ability to influence and negotiate with customers at all levels.
  • Ability to engage and gain commitment effectively across all communication platforms (via telephone, email & face to face).
  • Ability to establish/maintain credibility with all customers.

If interested, please send your updated CV to

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