Client Service Executive
4 hours ago
Job Description – Client Service Executive
Company: Reach Out Marketing
Roles & Responsibilities
- Act as the primary point of contact for clients and maintain strong client relationships.
- Understand client requirements and coordinate with internal teams to deliver timely solutions.
- Manage client accounts, ensure service quality, and resolve issues promptly.
- Prepare and share reports, updates, and performance summaries with clients.
- Coordinate project timelines, deliverables, and follow-ups to ensure client satisfaction.
- Support campaign planning and execution in coordination with marketing teams.
- Maintain accurate documentation of client interactions and project details.
- Upsell and cross-sell company services where appropriate.
- Handle client feedback professionally and ensure continuous improvement.
- Meet service standards, response timelines, and overall client satisfaction targets.
Job Types: Full-time, Permanent
Pay: ₹11, ₹22,870.15 per month
Work Location: In person
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