Consultant- Admin

2 weeks ago

Mumbai, Maharashtra, India IndiGo Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role Objective:

To assist the Transport Assistant Manager in executing and monitoring daily crew transport operations, ensuring punctuality, safety, and service quality. The role involves hands-on coordination with vendors, use of transport automation tools, and maintaining operational records.

Key Responsibilities:

  1. Daily Transport Coordination


• Support in planning and dispatching crew transport schedules based on flight rosters.


• Monitor real-time crew movements and ensure timely pick-up/drop-off.


• Coordinate with drivers and vendors to manage delays, route changes, or emergencies.

  1. Vendor Liaison


• Act as the first point of contact for transport vendors and drivers on-ground.


• Report vendor performance issues or service gaps to the Assistant Manager/Manager Transport.


• Assist in conducting basic checks on vehicle condition and driver behavior.

  1. Automation & Tracking


• Use Indigos transport management systems and GPS tools to track vehicle movement.


• Update trip logs, crew transport records, and exception reports in the system.


• Flag system issues or discrepancies to the Assistant Manager for resolution.

  1. Safety & Compliance


• Ensure drivers follow Indigos safety protocols and grooming standards.


• Conduct basic safety checks (seat belts, cleanliness, ID verification) before dispatch.


• Report any safety incidents or violations immediately to the Assistant Manager.

  1. MIS & Documentation


• Maintain daily transport logs, incident reports, and vendor attendance sheets.


• Assist in preparing basic MIS reports on transport utilization and punctuality.


• Ensure documentation is updated and available for audits or reviews.

  1. Crew Support


• Assist crew members with transport-related queries and coordinate alternate arrangements when needed.


• Maintain a courteous and professional demeanor while interacting with crew and vendors.

Qualifications & Skills:


• Graduate or Diploma holder in any discipline.


• 3-5 years of experience in transport/logistics operations, preferably in aviation or fleet services.
• Good knowledge of transport tracking systems and proficient in MS Excel.


• Good communication and coordination skills.


• Ability to work in shifts, including nights, weekends, and holidays.


• Strong sense of responsibility, punctuality, and attention to detail

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