Fraud Surveillance Analyst
4 hours ago
Role: Fraud Surveillance Analyst
Experience: 2-5 years
Location: Chennai
Key Responsibilities:
- Monitor real-time transactions and alerts using fraud detection systems.
- Analyze customer behavior and transaction patterns to identify anomalies.
- Investigate potential fraud cases and escalate confirmed or suspected fraud in a timely manner.
- Prepare detailed reports and documentation of findings for internal use or regulatory purposes.
- Collaborate with internal teams (Risk, Compliance, Customer Support) to mitigate fraud risks.
- Recommend improvements to fraud detection strategies, rules, and system configurations.
- Support regulatory compliance efforts (e.g., AML, KYC, PCI-DSS) as they relate to fraud detection.
- Assist in developing and refining policies and procedures for fraud prevention and investigation.
- Participate in regular reviews and audits to ensure compliance with internal controls.
Required Qualifications:
- Bachelor's degree in a related field.
- 2-5 years of experience in fraud surveillance, risk analysis, or financial crime investigation.
- Strong knowledge of fraud detection systems (e.g., Actimize, SAS, Falcon, ThreatMetrix, etc.).
- Familiarity with banking operations, e-commerce transactions, or payment systems.
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