Risk and Escalations Lead

5 hours ago


Chennai Tamil Nadu India, Tamil Nadu Alp Consulting Ltd. Full time

Experience : 6 to 12 years

Location : Chennai - DLF IT Park

work mode: Work from office ONLY

Rotational Shift

Rotational week off

Notice period: Only immediate to 30days


Job Description:

We are hiring a Risk Lead Analyst with expertise in identifying, investigating, and resolving risk related escalations. The ideal candidate will have hands-on experience in fraud detection, compliance monitoring, and dispute resolution, ensuring timely risk mitigation and adherence to regulatory frameworks.


Key Responsibilities

● Investigate high-risk transactions, fraud alerts, and compliance violations, ensuring swift resolution.

● Monitor and assign cases across risk investigation workflows, ensuring efficient tracking and escalation management.

● Analyze failure payments and risk trends, identifying patterns to enhance fraud prevention strategies.

● Coordinate with financial institutions, compliance teams, and internal stakeholders to resolve escalated risk cases.

● Ensure compliance with global financial regulations, AML policies, and internal risk frameworks.

● Develop risk mitigation strategies and recommend process improvements to enhance security and efficiency.

● Maintain high accuracy in documentation and reporting, adhering to regulatory standards.

Requirements

● Team handling experience with Merchant side domain (E-commerce)

● 6 – 12 years in risk investigations, fraud detection, or compliance monitoring.

● Proficiency in risk assessment tools, fraud detection platforms, and compliance monitoring software.

● Strong analytical mind set, problem-solving abilities, and effective communication skills.

● Experience in high-value risk investigations, AML compliance, and fraud prevention within financial services.



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