Risk and Escalations Lead
5 hours ago
Experience : 6 to 12 years
Location : Chennai - DLF IT Park
work mode: Work from office ONLY
Rotational Shift
Rotational week off
Notice period: Only immediate to 30days
Job Description:
We are hiring a Risk Lead Analyst with expertise in identifying, investigating, and resolving risk related escalations. The ideal candidate will have hands-on experience in fraud detection, compliance monitoring, and dispute resolution, ensuring timely risk mitigation and adherence to regulatory frameworks.
Key Responsibilities
● Investigate high-risk transactions, fraud alerts, and compliance violations, ensuring swift resolution.
● Monitor and assign cases across risk investigation workflows, ensuring efficient tracking and escalation management.
● Analyze failure payments and risk trends, identifying patterns to enhance fraud prevention strategies.
● Coordinate with financial institutions, compliance teams, and internal stakeholders to resolve escalated risk cases.
● Ensure compliance with global financial regulations, AML policies, and internal risk frameworks.
● Develop risk mitigation strategies and recommend process improvements to enhance security and efficiency.
● Maintain high accuracy in documentation and reporting, adhering to regulatory standards.
Requirements
● Team handling experience with Merchant side domain (E-commerce)
● 6 – 12 years in risk investigations, fraud detection, or compliance monitoring.
● Proficiency in risk assessment tools, fraud detection platforms, and compliance monitoring software.
● Strong analytical mind set, problem-solving abilities, and effective communication skills.
● Experience in high-value risk investigations, AML compliance, and fraud prevention within financial services.
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