Sr. Associate Director, Ops and Resilience Risk Specialist

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If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Sr Associate Director, Ops and Resilience Risk 

In this role, you will:

• Advisor for senior management by partnering to manage their operational risk i.e., risk assessments, control environment, issues management, audits.
• Promoting accountable risk and control decision-making based on quality data and analysis, actively challenging poor, inefficient or excessive controls, related tasks and behaviours.
• Providing specialist risk and control knowledge and insights, leading efforts to continuously improve the control environment and monitoring of risk, including behaviours
• Advising and designing process and controls in a commercially viable, practical and effective manner.
• Identifying trends to anticipate future developments in the risk and control environment.
• Influencing and shaping the development and implementation of future-fit risk management and regulatory frameworks.
• Providing Senior Management with updates on any relevant changes to policy or projects related to operational risk that have an impact on their area of responsibility.

To be successful in this role, you should meet the following requirements 

Principal Accountabilities and Responsibilities (e.g., for Business, Customers and Stakeholders; internal control environment, etc.)

Stakeholder Management

• Managing stakeholders across multi-faceted geographies, businesses and functions.
• Presenting and reporting complex risk and control information in ways that are meaningful for different stakeholders 
• Applying professional understanding, expertise and judgement to oversee the health of the end-to-end control environment
• Leveraging opportunities to implement more automated, effective and cost-efficient controls and measures of effectiveness 
• Providing advice, support and challenge to stakeholders to help them understand and manage controls and risks effectively

Functional Risk & Controls lead for Data and Analytics Office

• Facing off to senior management and managing respective portfolios. Responsible for embedding risk and control management framework, including control monitoring and assurance
• Analyzing and interpreting risk and control related information to provide insight and improvement with clear and measurable outcomes.
• Delivering clear, concise and consumable messages based on good evidence and informed judgement that support risk and control related decision making
• Monitoring and analysing the performance of the control environment to drive more effective design and operation of controls    

GCIO CCO function

• Support CCO operating model, service catalogue, procedures, and toolkits
• Constructive challenge on control environment and assessment of risk across GCIO
• Ensuring lessons learnt in one line of business/impacting incident are properly understood for all GCIO with associated actions implemented in a timely manner
• Embed risk culture and change delivery capability across the GCIO CCO function

External environment

• Identify trends to anticipate future developments in the risk and control environment
• Maintain awareness of relevant changes in regulatory guidance and expectation with key regulators

Leadership & Team Management

• Previous experience leading teams required with remote team leadership experience preferred
• Lead by example, demonstrating core behaviors and values including teamwork, focus, drive and determination. 
• Act in a manner that transparently promotes the organization's values and delivers in an aligned manner. 
• Cultivate an environment that supports diversity and reflects the HSBC brand
• Models open communication and collaboration across the team and with stakeholders
• Understanding and energizing others to attain individual and team outcomes and performance targets
• Successfully delivering change through people initiatives

Leadership & Teamwork 

• Develops and maintains long term relationships with stakeholders internally and externally
• Experience of working in a globally dispersed team
• Experience of working within a complex matrix environment
• Experience working across cultures

Functional Knowledge

• At least 5 years of hands-on experience and subject matter expertise in management of operational risk, non-financial risk and/or data risk.
• Experience across Data, IT, Operations, Risk Management, and / or Audit roles requiring management of diverse risk types is desirable.
• Previous experience of identifying, defining and solving problems that have impact on your work or the wider business.
• Proven track record of process improvement and delivering as promised.
• Financial Services or other highly regulated industry experience/exposure is preferred.
• Strong communication skills to influence and challenge stakeholders.
• Ability to work independently with limited supervision.
• Ability to present complex issues concisely to senior partners using non-technical language.
• Strong written, verbal and presentation skills.
• Flexible and adaptable, able to handle and prioritise competing demands in a fast-paced environment.
• Experience dealing with regulatory bodies and engagement wil
• Active industry recognized certificates will be an asset, e.g. CISA, CISSP, CRISC, CCSP etc.
• At least 5 years of hands-on experience with one or more or the control capabilities in the Data domain either directly or as a 1/2/3LOD control management function

  You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSDI