Customer Service

1 day ago


Gurgaon, Haryana, India NatWest Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Customer Service & Operations Analyst in Anti-Money Laundering (9 months)

Join us as a Customer Service & Operations Analyst in Anti-Money Laundering

  • Working with a supportive and collaborative team, you'll be helping us with anti-money laundering (AML) activities
  • You'll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the business
  • This role offers great career development opportunities with relevant training programmes and exposure for you and your work
  • We're offering this role for a period of nine months
What you'll do

Joining a specialist AML team, you'll be working together to deliver the most successful outcomes for the business and our customers. You'll respond to customer queries and process, authorise and investigate transactions, while accurately collecting all the information needed to do this on time and to a high standard.

As you continue to develop in your role, you'll support with process training and knowledge sharing across your team, working together towards success.

Day-to-day, you'll be:

  • Accurately investigating your queries, raising with relevant parties, and escalating where needed
  • Making sure processing is performed accurately and within an agreed turn-around time
  • Monitoring and participating in initiatives that help improve our customer service, processes and procedures
  • Reviewing processing errors and customer complaints to help identify trends and training needs
The skills you'll need

You'll already have knowledge and experience of working with AML processes and procedures, alongside an awareness of up to date trends, policies and regulations. You'll also be able to work accurately, to deadlines and with high levels of attention to detail.

We'll also be looking for you to demonstrate:

  • An understanding of the financial services industry and our customers
  • Knowledge of our products, processes and banking systems
  • Good written and spoken communication skills

Hours

45

Job Posting Closing Date:

26/09/ Experience LevelEntry Level

  • Gurgaon, Haryana, India Cubnet service Full time ₹ 3,12,000 - ₹ 4,24,000 per year

    Customer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift(Includes night shifts too) and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual interviewReach Us Job Types: Full-time, Permanent,...


  • Gurgaon, Haryana, India Cubnet service Full time ₹ 2,40,000 - ₹ 4,44,000 per year

    JOB DETAILSPost: Customer Support Associate* Location: Gurgaon* Shift timings: Rotational Shifts(includes night shift too)* Working Days: 05 Days (Rotational)* Weekly Offs: 02 Days (Rotational)PERKS & BENEFITS* Incentives: Performance Based* PF & Medical Benefits* Both Side Cab ServiceELIGIBILITY CRITERIA* Bachelor's degree in any field* Excellent written...


  • Gurgaon, Haryana, India Cubnet Service Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Bachelor's degree in any fieldExcellent written and verbal communication skillsApplicant should be comfortable with night shifts and WFO Required Candidate profileExcellent communication skills (verbal & written)Excellent customer service skillsAbility to work independently and as part of a team

  • Customer Service

    1 week ago


    Gurgaon, Haryana, India Policybazaar Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Urgently Hiring for Customer Service - GurgaonRequired Language: Tamil,Telugu, Kannada & MalayalamInterested candidates can share their resume to / HR NikitaLocation: GurugramOnly conducting Face to Face interview for Gurgaon locationRole & responsibilitiesWhat would be the roles and responsibilitiesProviding complete information about the product to the...

  • Customer Service

    1 day ago


    Gurgaon, Haryana, India NatWest Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Customer Service & Operations Analyst RequiJoin us as a Customer Service & Operations AnalystWe'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs You'll be liaising with customers and businesses to accurately collect information in order to solve their queries You'll be able...

  • Customer Service

    7 days ago


    Gurgaon, Haryana, India RBS Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    RequiJoin us as a Customer Service & Operations AnalystWe'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesYou'll be able to showcase your knowledge and enthusiasm as you...

  • Customer Service

    5 days ago


    Gurgaon, Haryana, India RBS Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Join us as a Customer Service & Operations AnalystIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesThis is an opportunity to be recognised as a...

  • Customer Service

    5 days ago


    Gurgaon, Haryana, India RBS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join us as a Customer Service & Operations AnalystJoin us for a walk-in drive on 12th April 2025, from 10 am to 12 pm at our tower b, unitech infospace, sector 21, Gurugram officeIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers...

  • Customer Service

    3 days ago


    Gurgaon, Haryana, India Wsne Consulting Full time ₹ 2,80,000 - ₹ 4,20,000 per year

    Customer Service Voice ProcessAny grad with 1 year customer service exp. can applyExcellent communication in English + Hindi Required5 days working24/7 shiftsCabs & Cab allowancesSalary-upto 3.5 LPA Contact: shreya Required Candidate profileCandidates must have excellent communication skills in English and HindiCandidates must be comfortable working in any...

  • Customer Service

    3 days ago


    Gurgaon, Haryana, India NatWest Group Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Customer Service & Operations Delivery Manager B7 Join us as a Customer Service & Operations Delivery ManagerTake on a new role, where you'll be developing key projects, working closely with others to deliver strategic platform deployments You'll help to translate business requirements into functional designs, and you'll write business requirements or...