Customer Service

17 hours ago

Gurgaon, Haryana, India NatWest Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Customer Service & Operations Analyst in Anti-Money Laundering (9 months)

Join us as a Customer Service & Operations Analyst in Anti-Money Laundering

  • Working with a supportive and collaborative team, you'll be helping us with anti-money laundering (AML) activities
  • You'll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the business
  • This role offers great career development opportunities with relevant training programmes and exposure for you and your work
  • We're offering this role for a period of nine months
What you'll do

Joining a specialist AML team, you'll be working together to deliver the most successful outcomes for the business and our customers. You'll respond to customer queries and process, authorise and investigate transactions, while accurately collecting all the information needed to do this on time and to a high standard.

As you continue to develop in your role, you'll support with process training and knowledge sharing across your team, working together towards success.

Day-to-day, you'll be:

  • Accurately investigating your queries, raising with relevant parties, and escalating where needed
  • Making sure processing is performed accurately and within an agreed turn-around time
  • Monitoring and participating in initiatives that help improve our customer service, processes and procedures
  • Reviewing processing errors and customer complaints to help identify trends and training needs
The skills you'll need

You'll already have knowledge and experience of working with AML processes and procedures, alongside an awareness of up to date trends, policies and regulations. You'll also be able to work accurately, to deadlines and with high levels of attention to detail.

We'll also be looking for you to demonstrate:

  • An understanding of the financial services industry and our customers
  • Knowledge of our products, processes and banking systems
  • Good written and spoken communication skills

Hours

45

Job Posting Closing Date:

26/09/ Experience LevelEntry Level

  • Executive - Customer Care (1-5 Yrs) Gurgaon/gurugram (after-sales/customer Service)

    3 weeks ago

    Gurgaon, Haryana, India MannuBhai Service Expert Full time

    We re Hiring Customer Care Executive Follow-Up Role Location Gurgaon Haryana- Open Positions 2 Female Candidates Working Days 6 Days a Week - Rotational OffPosition Customer Care Executive CCE - Follow-Up Key Responsibilities - Make follow-up calls to existing and potential customers - Maintain accurate records of calls and update CRM regularly -...

  • Customer Service

    2 weeks ago

    Gurgaon, Haryana, India RBS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join us as a Customer Service & Operations AnalystWe'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesYou'll be able to showcase your knowledge and enthusiasm as you deal...

  • Customer Service

    2 weeks ago

    Gurgaon, Haryana, India RBS Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Join us as a Customer Service & Operations AnalystThis is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomesYou'll be actively participating in initiatives to improve customer service, processes and proceduresYou'll hone your existing analytical skills and be well positioned to...

  • Customer Service

    13 hours ago

    Gurgaon, Haryana, India NatWest Group Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Customer Service & Operations Delivery Manager B7 Join us as a Customer Service & Operations Delivery ManagerTake on a new role, where you'll be developing key projects, working closely with others to deliver strategic platform deployments You'll help to translate business requirements into functional designs, and you'll write business requirements or...

  • Customer Service

    7 days ago

    Gurgaon, Haryana, India Trueblue Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Were Hiring: Customer Service Recruiting Coordinator Role Location: Gurgaon Sec- 48 (Freshers/ 0-1 Years)Shift Timings: 5 PM 2 AM IST and 7 PM to 4 AM (Night Shifts)Work Model: WFO (Two-way cab facility provided within hiring zone)Interested? Send your resume to or contact on Essential Duties and Responsibilities:Ensure timely and accurate service delivery...

  • Customer Service Representative

    7 days ago

    Gurgaon, Haryana, India Kinexa Inc Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative & Business Develpoment Executive located in Gurugram. The Customer Service Representative & Sales will respond to customer inquiries, provide effective and efficient solutions, and ensure customer satisfaction. Daily tasks include handling customer complaints, processing...

  • Customer Service Professional

    2 weeks ago

    Gurgaon, Haryana, India beBeeCommunication Full time ₹ 1,04,000 - ₹ 1,30,878

    Customer Service RepresentativeThis role is for a customer-facing professional who will primarily focus on managing customer queries and promoting products/services. The ideal candidate will be responsible for outbound calling, providing advisory services, and ensuring customer satisfaction through professional and empathetic communication.Key...

  • Customer Service Professional

    2 days ago

    Gurgaon, Haryana, India BT Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Customer Service ProfessionalJob Req ID: 49400Posting Date: 19 Sept 2025Function: Business Services & OperationsUnit: Finance & Business ServicesLocation:Building No 14 Sector 24 & 25A, Gurugram, IndiaSalary: competitiveWhy this job mattersThe Customer Service Professional supports customers across all channels, delivering customer value and success through...

  • Customer Service Representative

    2 weeks ago

    Gurgaon, Haryana, India beBeeCustomerService Full time ₹ 1,20,000 - ₹ 2,50,000

    Customer Service Representative RoleWe are seeking a highly skilled Customer Service Representative to provide exceptional service and support to our customers.Responsibilities:Provide excellent communication skills and interact with customers in a professional manner.Identify and resolve customer complaints promptly and effectively.Work collaboratively with...

  • Customer Service Liaison

    2 weeks ago

    Gurgaon, Haryana, India beBeeCustomer Full time

    Job Title: Customer Services ExecutiveWe are seeking a highly skilled and motivated Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service, interacting with clients on the phone, and guiding them through the sales process.