Product Owner- Content Delivery Services

JOB DESCRIPTION

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Product Management team to partner with the Business.

As a Product Management Associate within the Content Delivery Services team, you will collaborate with cross-functional teams to support the delivery of key programs, assist in strategic initiatives, and partner with technology teams to ensure adherence to service level agreements. You will engage with partner teams to realign responsibilities and monitor project progress, contributing to the success of our products and programs..

Job responsibilities:

• Collaborate with cross-functional teams, including technology, operations, and business stakeholders, to support the delivery of key programs such as IPB KYC Document Digitization, Cloud Migration, and Platform Modernization (PMOD).
• Assist in the analysis, design, and implementation of strategic initiatives, including the Max Retention Policy and Data Product/Mesh for IPB Content Manager.
• Support the design and implementation of CDS bulk document upload and download capabilities.
• Partner with the technology team to ensure adherence to service level agreements (SLAs) and provide support for platform-related inquiries and incidents.
• Contribute to the reshuffling of responsibilities within the team to address critical roadmap deliverables and maintain governance.
• Engage with partner teams to realign "jobs to be done" and facilitate the handoff of work for key programs.
• Monitor and report on the progress of projects, ensuring alignment with timelines and objectives.

Required qualifications, capabilities and skills:

• Bachelor's degree in Business, Information Technology, or a related field.
• Minimum 3 years of experience in product management, project management, or a related role, within the financial services or technology sector.
• Strong analytical and problem-solving skills, with the ability to manage multiple priorities and projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Proactive and self-motivated, with a keen interest in driving innovation and efficiency.

Preferred qualifications, capabilities and skills:

• Familiarity with content management systems, cloud migration, and document digitization processes is a plus.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.