Salesforce Business Analyst

2 weeks ago

Hyderabad, Telangana, India Allegis Global Solutions (AGS) Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Role & responsibilities

Job Title: Business Analyst Salesforce Automation & Sales Execution Location: Hyderabad, India

  • Lead and facilitate comprehensive requirements gathering, analysis, Subject Matter Expertise, and documentation for Salesforce Sales Cloud, Service Cloud, Experience Cloud (formerly Community Cloud), mobile SFA tools, and other sales force enablement applications, ensuring meticulous alignment with L'Oral's overarching B2B commercial strategies and objectives for NA and SAPMENA.
  • Expertly translate intricate sales business needs and user stories from regional sales stakeholders into clear, concise, and actionable functional and technical specifications for development teams, serving as a critical liaison between sales leadership, business operations, and IT.
  • Act as a strategic bridge between diverse sales stakeholders (including Sales Directors, Regional Sales Managers, Field Sales Representatives) from NA and SAPMENA and IT teams, fostering a shared understanding, managing expectations, and ensuring successful project delivery from inception to completion.
  • Drive the adoption of industry best practices in Salesforce SFA and sales execution tool deployment and optimization, leveraging your extensive experience gained from the Consumer Packaged Goods (CPG) or Retail industries.
  • Collaborate closely with product owners, scrum masters, and development teams within an Agile framework to ensure iterative value delivery and continuous improvement of our Salesforce and related SFA solutions for global deployment.
  • Design, develop, and execute comprehensive testing strategies, including rigorous User Acceptance Testing (UAT), to validate that all solutions meet stringent sales business requirements and adhere to quality standards.
  • Provide invaluable expertise, governance framework, and guidance on Salesforce applications, particularly in the context of sales force automation, lead-to-opportunity management, territory management, sales reporting, and mobile sales enablement, identifying opportunities for leverage and optimization across regions.
  • Actively support change management activities, which includes the development of engaging training materials, conducting user training sessions, and devising robust user adoption strategies to ensure seamless transitions for NA and SAPMENA sales teams.
  • Continuously analyze market trends, emerging technologies, and advancements within the Salesforce ecosystem and broader SFA landscape to proactively propose innovative solutions that enhance our sales force's commercial capabilities.

Qualifications:

  • Experience: 6-8 years of progressive experience as a Business Analyst, with a substantial focus on the deployment, configuration, and optimization of Salesforce Sales Cloud, Service Cloud, Experience Cloud, or other Sales Force Automation (SFA) platforms.

  • Industry Expertise: Mandatory proven track record of successful SFA implementation and optimization within the Consumer Packaged Goods (CPG) or Retail industries.

  • Technical Acumen: Demonstrated strong knowledge and hands-on experience with Salesforce applications (Sales Cloud, Service Cloud, Experience Cloud, mobile SFA), ideally within a commercial B2B sales context.

  • Certification: Relevant certifications in Salesforce Administrator, Sales Cloud Consultant, Service Cloud Consultant, or other Salesforce applications are highly preferred.

  • Education: Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field. A Master's degree is a plus.

  • Analyst, Business Process

    1 week ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryFinanceJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword...

  • Analyst, Business Process

    2 weeks ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryFinanceJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword...

  • Salesforce Business Analyst

    5 days ago

    Hyderabad, Telangana, India André Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    André Global Inc. is a global provider of information technology services. Since 2002, we have helped our clients in the APAC region achieve their business goals by leveraging the power of technology. In 2016, we entered the AMERICAS to re-create similar success here as well. Headquartered in New York City, we are now serving our global clients.We strive to...

  • Analyst, Data Analytics

    1 week ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySoftware EngineeringJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't...

  • Salesforce Business Analyst

    2 weeks ago

    Hyderabad, Telangana, India CloudFulcrum Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About CloudFulcrum : CloudFulcrum is an innovative Salesforce DevOps transformation company, dedicated to providing top-notch Salesforce solutions and services. We specialize in creating custom solutions and enhancing internal CRM applications to ensure the highest level of efficiency and client satisfaction.Job Description : We are looking for a...

  • Technical Writing Analyst

    7 days ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.About Futureforce University RecruitingOur Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect...

  • Content Marketing Analyst

    3 days ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.About Futureforce University RecruitingOur Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect...

  • Process Analyst Quote to Cash Provisioning

    5 days ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryOperationsJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Senior Data Analyst/Data Scientist

    7 days ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryDataJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword —...

  • Data Engineer

    4 days ago

    Hyderabad, Telangana, India Salesforce Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySoftware EngineeringJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't...