IDFC First Bank

11 hours ago


Delhi, Delhi, India Acura Solution Full time ₹ 12,00,000 - ₹ 36,00,000 per year


Job Description:

Roles & Responsibilities:

• Responsible to handle an area for collections of specific products

• Responsible for collection efficiency and cost of collections for the assigned area

• Responsible to track & control the delinquency of the area, Bucket-wise & DPD wise and
focus on non-starters

• Responsible to review account allocations and collections targets by bucket to agencies/
in house team

• Regularly follow up with the default customers through a dedicated team

• Ensuring that the collection agencies and executives adhere to the legal guidelines
provided by the law in force

• Manage productivity by fixing productivity parameters for In-house / Agencies / collection
executives monitoring performance against set parameters and daily reviewing the same

• Making sure that there is adequate "Feet on Street" availability area-wise / bucket-wise /
segment-wise

• Ensuring that detailed background and reference check has been done of agencies /
DCTs being appointed and evaluate them constantly

• Collaborate with legal team to ensure legal action is taken on specified cases

• Building relationships with key clients to ensure timely collections are made

• Determine suitable tactics or strategies for timely collections.

Managerial & Leadership Responsibilities:

• Attract and retain best-in-class talent for key roles in their reporting structure

Educational Qualifications:
Graduate – Any
Post Graduate – Any

Experience: Minimum of 5 - 8 years of experience in collections.



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