Software Functional Support

2 days ago


Bhubaneshwar, Odisha, India Amplitude Software Systems Private Limited Full time
  • Deliver service and support to end-users via online, telephone or remote connections.
  • Interact with customers to provide and process information in response to queries and requests about software.
  • Gather information and fix the issue by analyzing the symptoms.
  • Follow standard processes & procedures using designated tracking software.
  • Identify and escalate priority issues as per Client specifications.
  • Follow up and make scheduled callbacks to the customer where necessary.


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