
Assistant Account Manager
3 days ago
Company Description
SPRY Therapeutics, Inc. is the creator of SPRY EMR, a comprehensive practice management solution designed to help rehab therapy professionals excel in both clinical and business operations. Built on adaptable architecture, the SPRY platform meets the evolving needs of physical therapists, occupational therapists, and speech-language pathologists. Since its inception in 2021, SPRY has been recognized for its flexible workflow customizations, rapid migration processes, and efficient claims processing. The platform delivers these benefits through an all-in-one system at a straightforward, affordable price.
Role Description
This is a full-time, on-site role for an Assistant Account Manager, located in Pune. The Assistant Account Manager will be responsible for supporting client accounts, managing daily communications with clients, assisting in the development and implementation of account strategies, analyzing account performance, and collaborating with various teams to meet client needs. Additional responsibilities include maintaining accurate account records, ensuring client satisfaction, and helping troubleshoot any account-related issues.
Qualifications
- Client relationship management, communication, and collaboration skills
- Experience in account strategy development and execution
- Ability to analyze and report on account performance.
- Handle end to end RCM and also worked as lead for 2 years.
- Managed client SLA and KPI metrics.
- Overall experince of 8 years and above
- Strong organizational and multitasking abilities
- Problem-solving skills and attention to detail
- Bachelor's degree in Business, Marketing, or a related field
- Experience in the healthcare or rehabilitation therapy industry is a plus
- Proficiency in relevant software and technology tools
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