2nd Level Support

Tätigkeitsbereich:Forschung & Entwicklung incl. Design

Fachabteilung:AS Technologies Flashing & Coding

Gesellschaft:Mercedes-Benz Research and Development India Private Limited

Standort:Mercedes-Benz Research and Development India Private Limited, Bangalore

Startdatum:

Veröffentlichungsdatum:

Stellennummer:MER0003UZ5

Arbeitszeit:Vollzeit

Aufgaben

Principal Engineer – 2nd Level Support (ECU Initial Start-Up)

Location: Bangalore, India

Role Overview:

We are seeking a seasoned professional to lead and coordinate 2nd level support activities for ECU initial start-up. The ideal candidate will bring deep technical expertise in automotive diagnostics and communication protocols, along with strong leadership and assertive communication skills to manage escalations and foster collaboration across global teams.

Key Responsibilities:

• Lead and coordinate 2nd level support for ECU initial start-up across multiple vehicle lines (Cars, Buses, Trucks, Vans).
• Act as the primary point of contact for project escalations and resolution tracking.
• Enable seamless collaboration between cross-functional teams including diagnostics, software development, testing, and OEM stakeholders.
• Understand and interpret vehicle diagnostic requirements as per ISO standards.
• Analyze CAN logs and troubleshoot complex issues using Vector tools.
• Participate in diagnostics guideline meetings and ensure alignment across global counterparts.
• Drive continuous improvement in diagnostic processes and support mechanisms.
• Mentor junior engineers and contribute to knowledge sharing within the team.

Technical Skills Required:

• Expert-level knowledge of UDS (ISO and ISO 15765 diagnostic protocols.
• Strong understanding of CAN, LIN, FlexRay, and ISO TP communication protocols.
• Hands-on experience with Vector Tool Chains: CANalyzer, CANoe, and CAPL scripting.
• Proficiency in ECU flashing and bootloader concepts.
• Solid experience in CAN log analysis and vehicle network management.
• Working knowledge of Python for automation and scripting tasks.

Qualifikationen

Education:

Bachelor's Degree or Diploma in Electronics & Communication, Electrical Engineering, or a related field.

Experience Required: 12 to 14 years

Soft Skills & Leadership:

• Excellent communication skills with the ability to convey technical concepts clearly to diverse stakeholders.
• Assertive and proactive in managing escalations and driving issue resolution.
• Strong coordination and organizational skills to manage multiple support streams.
• Proven ability to work independently and collaboratively in a global team environment.
• Experience in stakeholder management and cross-cultural communication.

Nice to Have:

• Basic proficiency in German language.
• Experience working in a global automotive environment with OEMs or Tier-1 suppliers.

Why Join Us?

• Be part of a purpose-driven organization that is shaping the future of mobility
• Work on cutting-edge technologies and global projects
• Thrive in a collaborative, diverse, and inclusive environment
• Access world-class infrastructure and continuous learning opportunities

Equal Opportunity Statement

At MBRDI, we are committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of gender, background, or ability.

Benefits

Mitarbeiterrabatte möglich

Gesundheitsmaßnahmen

Mitarbeiterhandy möglich

Essenszulagen

Betriebliche Altersversorgung

Hybrides Arbeiten möglich

Mobilitätsangebote

Mitarbeiter Events

Coaching

Flexible Arbeitszeit möglich

Kinderbetreuung

Parkplatz

Kantine, Café

Gute Anbindung

Barrierefreiheit

Betriebsarzt

KontaktMercedes-Benz Research and Development India Private Limited

Plot No. 5-P, EPIP 1st Phase560066 BangaloreDetails zum Standort

MBRDI Recruitment E-Mail: -