Guest Service Attendant – F&B

5 hours ago


Agra, Uttar Pradesh, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 2,50,000 per year

We are looking for a highly skilled and enthusiastic Guest Service Attendant to join our team at Taj Agra, with 0-1 year of experience. The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our guests.

Roles and Responsibility

  • Manage front desk operations, including handling guest inquiries and resolving issues professionally.
  • Provide exceptional customer service by ensuring prompt and efficient response to guest requests and concerns.
  • Maintain high standards of cleanliness and organization in public areas and guest rooms.
  • Collaborate with other departments to ensure seamless service delivery.
  • Develop and implement effective strategies to enhance guest satisfaction and loyalty.
  • Stay updated on industry trends and best practices to continuously improve service quality.

Job Requirements

  • Excellent communication and interpersonal skills are required to interact effectively with guests and colleagues.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving skills to resolve complex guest complaints and issues.
  • Basic knowledge of hospitality industry standards and protocols is essential.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Team player with a positive attitude and willingness to learn and grow with the company.


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