Affiliate Operations Specialist

Job Title: Affiliate Operations Specialist

Position Type: Remote India

Shift Type: UK Shift

Shift Time: 02:00 PM to 11:00 PM IST (Monday - Friday)

Who You Are: Are you passionate about optimizing processes and ensuring seamless execution? Do you thrive in a fast-paced environment where precision and support are key to success? If you're a detail-oriented individual with a knack for turning data into actionable insights, we want to hear from you As an Operations Specialist in Affiliate Marketing at CNET Group, you'll be responsible for supporting and optimizing affiliate operational tasks, reporting, and campaign execution.

What Youll Do: As an Affiliate Operations Specialist, youll work closely with our affiliate Account Executives and partners to optimize their performance and ensure efficient campaign delivery (both organic and flat-fee). Your role will be to provide tactical support for key accounts, manage campaign execution, and collaborate across internal teams to deliver efficient and effective affiliate marketing solutions. Your focus will be to support executing strategies that align with our business goals while providing outstanding client service.

Key Responsibilities:

Campaign Execution & Support:

• Support the pre-sale and post-sale execution of advertising campaigns, ensuring all tactical elements are in place.
• Assist Account Executives and clients with the tactical execution of affiliate campaigns, providing guidance and support as needed.
• Ensure timely and accurate delivery of campaign assets and reporting.

Reporting & Analysis:

• Monitor campaign performance metrics, generate detailed reports, and present insights to internal teams and clients.
• Utilize data to provide insights and recommendations for optimizing affiliate campaigns and operational processes.
• Develop and maintain dashboards to track key performance indicators.

Operational Support:

• Assist in optimizing performance for a portfolio of affiliate accounts, working to ensure partner success and efficient revenue growth.
• Support enhancing affiliate programs by analyzing operational data and making recommendations for process improvements.
• Communicate effectively with internal stakeholders to ensure alignment between affiliate marketing initiatives and overall business objectives.

Client & AE Support:

• Serve as a day-to-day contact for affiliate partners and Account Executives, assisting with any inquiries, addressing concerns, and ensuring timely and efficient execution of campaigns.
• Conduct regular check-ins to ensure operational goals are being met and identify areas for improvement.

What It Takes to Succeed:

• Detail-Oriented: You have a keen eye for detail and ensure accuracy in all operational tasks and reporting.
• Analytical Skills: You have experience with data analysis and reporting, and you can turn data insights into actionable strategies for operational improvements.
• Organizational Skills: You are able to manage multiple tasks, deadlines, and priorities efficiently in a fast-paced environment.
• Communication: Strong verbal and written communication skills, with an ability to present confidently to partners and teams.
• Problem-Solving: You can identify and resolve operational challenges efficiently.

Skills & Qualifications:

• 1 or 2+ years of experience in affiliate marketing operations, digital marketing, or a related field preferred.
• Familiarity with affiliate marketing platforms and technologies.
• Strong Excel skills and experience with data analysis tools is a plus.
• Bachelors degree in Marketing, Business, or a related field preferred.

Why Join Us?

• Be part of a dynamic team that values efficiency, collaboration, and growth.
• Work in a fast-paced environment with opportunities for professional development in operational excellence.
• Contribute to innovative affiliate marketing strategies for a growing portfolio of brands by ensuring seamless execution.

Perks and Benefits

• Unlimited flexible time off
• Volunteer paid time off
• Generous holidays
• Recognition Programs - yes there are multiple, AND prizes
• Remote-first work experience and a work from anywhere culture
• Weekly coffee chats with leaders
• Wellness and mindfulness programs
• Career advancement opportunities
• Sick days
• Generous Paid Parental Leave
• Regional holiday celebrations
• Community give-back celebrations
• Unwavering commitment to diversity and inclusion
• Employee stock purchase program
• more