Production Supervisor
3 days ago
Location:
Gurgaon (On-site) |
Full-time
About Us
ORNAZ is a fast-growing D2C luxury jewellery brand redefining how fine jewellery is designed, crafted, and delivered. With a strong focus on quality, customer experience, and operational excellence, we are building systems that combine traditional craftsmanship with modern processes.
We are looking for a
Production Supervisor
to take ownership of managing the end-to-end production flow — from CAD design to factory floor — ensuring timely delivery of every order.
Key Responsibilities
- Artisan Coordination:
- Work closely with artisans across all stages of jewellery production — casting, setting, polishing, rhodium, and finishing — ensuring deadlines are met without compromising on quality.
- CAD & Design Follow-ups:
- Coordinate with CAD designers to collect design files, check details, and hand them over to artisans/factories for execution.
- Order Management:
- Take daily order lists from sales/ERP, push them into production, and track them through each stage until QC and dispatch.
- Factory & Vendor Management:
- Liaise with external vendors/factories for specialised processes, ensure timelines are honoured, and maintain strong working relationships.
- Material Accountability:
- Oversee the issue and return of gold, diamonds, and other materials for every job. Maintain accurate records to prevent any losses or mismatches.
- Tracking & Reporting:
- Maintain a production tracker (manual/ERP) with order status, bottlenecks, and delays. Share daily updates with management.
- Quality Support:
- Coordinate with the QC team to ensure every product is checked and approved before dispatch.
Requirements
- 2–5 years of experience in jewellery production / workshop coordination.
- Strong communication skills (Hindi required; English optional).
- Organised, disciplined, and excellent at follow-ups.
- Ability to manage artisans and vendors with authority and respect.
- Comfortable with basic spreadsheets/ERP for reporting.
What We Offer
- Performance incentives for on-time order completion.
- Exposure to luxury jewellery production processes in a fast-scaling D2C brand.
- Opportunity to grow into a senior operations/production management role.
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