Production Supervisor

3 days ago

Gurgaon, Haryana, India ORNAZ Full time ₹ 6,00,000 - ₹ 18,00,000 per year

 
Location:
 Gurgaon (On-site) |  
Full-time

About Us

ORNAZ is a fast-growing D2C luxury jewellery brand redefining how fine jewellery is designed, crafted, and delivered. With a strong focus on quality, customer experience, and operational excellence, we are building systems that combine traditional craftsmanship with modern processes.

We are looking for a 
Production Supervisor
 to take ownership of managing the end-to-end production flow — from CAD design to factory floor — ensuring timely delivery of every order.

Key Responsibilities

  • Artisan Coordination:
  • Work closely with artisans across all stages of jewellery production — casting, setting, polishing, rhodium, and finishing — ensuring deadlines are met without compromising on quality.
  • CAD & Design Follow-ups:
  • Coordinate with CAD designers to collect design files, check details, and hand them over to artisans/factories for execution.
  • Order Management:
  • Take daily order lists from sales/ERP, push them into production, and track them through each stage until QC and dispatch.
  • Factory & Vendor Management:
  • Liaise with external vendors/factories for specialised processes, ensure timelines are honoured, and maintain strong working relationships.
  • Material Accountability:
  • Oversee the issue and return of gold, diamonds, and other materials for every job. Maintain accurate records to prevent any losses or mismatches.
  • Tracking & Reporting:
  • Maintain a production tracker (manual/ERP) with order status, bottlenecks, and delays. Share daily updates with management.
  • Quality Support:
  • Coordinate with the QC team to ensure every product is checked and approved before dispatch.

Requirements

  • 2–5 years of experience in jewellery production / workshop coordination.
  • Strong communication skills (Hindi required; English optional).
  • Organised, disciplined, and excellent at follow-ups.
  • Ability to manage artisans and vendors with authority and respect.
  • Comfortable with basic spreadsheets/ERP for reporting.

What We Offer

  • Performance incentives for on-time order completion.
  • Exposure to luxury jewellery production processes in a fast-scaling D2C brand.
  • Opportunity to grow into a senior operations/production management role.

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