Incident Management Specialist

1 week ago

Bengaluru, Karnataka, India IPolarity Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Job responsibilities

  • Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
  • Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
  • Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
  • Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
  • Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
  • Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
  • Supports the adoption of site reliability engineering best practices within your team

Required qualifications, capabilities, and skills

  • Formal training or certification on software engineering concepts and 3+ years applied experience
  • Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
  • Proficient in at least one programming language such as Python, Java/Spring Boot, and . Net
  • Proficient knowledge of software applications and technical processes within a given technical discipline (e. g. , Cloud, artificial intelligence, Android, etc )
  • Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
  • Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
  • Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
  • Familiarity with troubleshooting common networking technologies and issues
  • Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision
  • Ability to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation
  • Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team

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