Café Manager
5 days ago
Job Title: Café ManagerLocation: RaipurEmployment Type: Full-TimeReports To: Owner / DirectorJob Summary
We are seeking an experienced and highly responsible Café Manager to oversee the daily operations of our café, including kitchen management, front-of-house supervision, and cashier duties. The ideal candidate should be hands-on, disciplined, customer-focused, and capable of maintaining smooth operations across all departments.
Key Responsibilities1. Operations Management
- Manage daily café operations ensuring smooth workflow across kitchen and service areas.
- Maintain high standards of cleanliness, hygiene, food safety, and service quality.
- Oversee inventory levels, ordering, and stock rotation to minimize wastage.
- Coordinate with chefs, kitchen staff, and service team to ensure timely food preparation and delivery.
- Handle opening and closing procedures.
2. Kitchen Supervision
- Monitor kitchen performance, food quality, and consistency.
- Ensure recipes, portioning, and SOPs are followed strictly.
- Assist in resolving kitchen bottlenecks and maintaining efficient production.
- Collaborate with the chef for daily menu planning and trial items.
3. Front-of-House Management
- Supervise service staff performance and customer handling.
- Ensure tables are managed efficiently, especially during rush hours.
- Maintain a welcoming and professional environment for guests.
- Address customer queries, complaints, and feedback promptly.
4. Cashier & Billing Responsibilities
- Manage billing counter during peak hours or as needed.
- Operate POS system accurately and reconcile daily sales.
- Ensure proper cash handling, card payments, and UPI transactions.
- Maintain transparency and accuracy in financial records.
5. Staff Coordination & Training
- Schedule staff shifts and ensure adequate staffing levels.
- Train team members on service standards, hygiene, and café policies.
- Motivate and mentor staff to maintain a positive work culture.
6. Reporting & Administrative Duties
- Prepare daily sales reports, expense logs, and inventory reports.
- Coordinate with vendors for purchasing and ensure timely supply.
- Assist in budgeting, cost control, and operational improvements.
Required Qualifications & Skills
- Minimum 3–5 years of experience managing a café or restaurant.
- Strong understanding of kitchen operations, service management, and billing systems.
- Proficient with POS machines, cash handling, and basic accounting.
- Excellent communication, leadership, and problem-solving skills.
- Ability to multitask and handle peak-hour pressure.
- Strong focus on hygiene, quality, and customer satisfaction.
Preferred Attributes
- Experience in fast casual / café-style restaurants preferred.
- Knowledge of vegetarian, South Indian, Chinese, and continental café menus is a plus.
- Ability to enforce discipline and maintain SOPs.
- Pleasant personality with a customer-first mindset.
Compensation
- Salary based on experience and performance.
- Additional perks as per café policy.
Job Type: Full-time
Pay: ₹10, ₹15,000.00 per month
Work Location: In person
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