It Service Desk Engineer

Job Description:We are seeking a highly motivated Service Desk Engineer who is fluent in French to join our IT support team. This role will involve providing first-line technical support to our users, troubleshooting IT issues, and ensuring timely resolution of service requests. As a Service Desk Engineer, you will be the first point of contact for...

Job Description:We are seeking a highly motivated Service Desk Engineer who is fluent in French to join our IT support team. This role will involve providing first-line technical support to our users, troubleshooting IT issues, and ensuring timely resolution of service requests. As a Service Desk Engineer, you will be the first point of contact for end-users...

Job Title:Help Desk TechnicianJob Overview:We are seeking a skilled Help Desk Technician to provide top-notch technical support to our users. This role will involve troubleshooting IT issues, ensuring timely resolution of service requests, and delivering exceptional customer service.Key Responsibilities:Provide first-line technical support to end-users,...

Providing a Single Point of Contact (SPOC) for assistance with IT services under scopeLog IT related tickets (incidents, service requests, events) from users- (received through phone, mail, logged tickets in the tool)Acknowledge the tickets, allocate appropriate categoryClassify the tickets as per Severity and ImpactCommunicating pertinent information...

Job DescriptionSenior Service Desk Associate EnglishIndia - Work from OfficeCompetitive Salary & Benefits Role OverviewThe Service Desk Senior Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens,...

"Senior Service Desk Associate English India – Work from OfficeCompetitive Salary & Benefits Role OverviewThe Service Desk Senior Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses,...

Role: Service Desk Manager Do: ESSENTIAL DUTIES/RESPONSIBILITIES : Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. Improve productivity at ServiceDesk by focusing on reducing incidents, use self-heal and...

Designation: - Service Desk Executive Location: - Noida (Hybrid) Preferred Qualification: - BCA Key Responsibilities: 1. 2. 3. 4. 5. Issue Logging & Tracking – Use ticketing systems to record and monitor incidents. Escalation Management – Forward complex problems to higher-level support teams. Knowledge Base Maintenance – Create and update help...

Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Service Desk - Technical Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).India – Work from...

Job Title: Service Desk Analyst – Technical Support. Shift Timing: 6:00 PM – 4:00 AM IST (US Hours) Interview Mode: Face-to-face (Single Round) Location: Noida(Onsite) Job Overview We are seeking a skilled and customer-focused Service Desk Analyst to join our technical support team. The ideal candidate will have experience working with...