Executive/ Senior Executive
2 weeks ago
Role & responsibilities
- Lead conversion rate (%)
- Average turnaround time for admissions
- Revenue contribution from conversions
- Patient satisfaction scores and feedback
- Number of follow-ups and successful closures
- Accuracy of CRM data and reporting
Preferred candidate profile
- Education: Graduate in Healthcare Administration, MBA/PGDM in Healthcare Management preferred.
- Experience: 24 years of counselling or lead conversion experience in a hospital/healthcare setting (OPD/IPD).
Skills:
Strong communication, persuasion, and interpersonal skills.
- Ability to handle objections and build trust with patients and families.
- Familiarity with medical terminology, treatment workflows, and insurance processes.
- Proficiency in CRM software, MS Office, and Hospital Information Systems (HIS).
- Multilingual ability (English, Hindi, and local language) preferred.
Interested candidates share their CV on whatsapp Deepika Bhainsora) along with their current CTC
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