Legal Manager

4 days ago


Gurgaon, Haryana, India Cars24 Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Role & responsibilities :

  • Lead, plan, and manage all legal collection activities in alignment with company policies and regulatory requirements.
  • Identify process gaps, risks, and weaknesses in legal collections and recommend corrective actions.
  • Stay updated on all laws and regulatory changes impacting debt collections (RBI policies, Code of Conduct, internal and local guidelines).
  • Monitor compliance in all collection touchpoints (telecalling, field operations, agent documentation, etc.)
  • Develop frameworks for tracking and reporting compliance metrics within legal collections.
  • Review and enhance policies, SOPs, and workflows for legal collections to align with regulatory and organizational standards.
  • Collaborate with cross-functional teams (telecalling, field, and operations) to ensure strategies are compliant and effective.
  • Conduct regular training sessions for collections staff on compliance, regulatory guidelines, and best practices.
  • Serve as the go-to point of contact for compliance-related guidance.
  • Prepare detailed reports, dashboards, and compliance assessments for senior management.
  • Clearly communicate risks, findings, and recommendations to relevant stakeholders.
  • Track and report progress on audit findings, corrective actions, and compliance initiatives.

Preferred candidate profile

  • 8+ years of experience in Legal / Legal Collections / Compliance / Risk / Internal Audit, preferably in financial services or NBFCs
  • Hands-on exposure to regulators, external audits, and legal tech tools (Credgenics, ProVakil, etc.)
  • Strong analytical mindset with high attention to detail and discipline in execution
  • Excellent communication and stakeholder management skills with ability to influence decisions
  • Knowledge of data-privacy laws and their implications on collection processes

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