Helpdesk Executive

IT Help Desk ExecutiveKey Responsibilities:Provide L1 support via phone, email, or remote tools.Troubleshoot desktop, laptop, printer, and basic network issues.Install, configure, and maintain OS, software, and applications.Manage user accounts, passwords (Active Directory/Office 365).Maintain IT asset inventory and support user onboarding.Escalate...

Hi, Greetings for the day!! About DEX IT Global Limited, DEX IT Global Limited, formerly known as NSEIT Limited, is a digital exams and assessments organization. It's a major player in India's digital assessments market. The company provides end-to-end examination services, assessment services, and solutions for digital transformation. Recently, CL...

**Position Overview**: **Key Responsibilities**: - **Ticket Coordination**: - Monitor and manage incoming service tickets via the service desk portal. - Assign tickets to appropriate engineers based on priority and expertise. - Track ticket progress and ensure timely resolution in line with SLA timelines. - Follow up to ensure tickets are updated and...

**Requirement**: **Graduate in any discipline** **Experience : 2 years** **Notice Period : Immediate Joining or less than 15 days** **Job Location : Andheri East** **Help desk support role** **Working knowledge of IT service desk model and software** **Experience in working large scale IT organization** **Effective verbal communication skills...

**Key Responsibilities**: 1. Taking Customer calls and 2. Co-ordinating and assign call to the IT Hardware Engineer. 3. Document customer interactions and solutions. 3. Collaborate with colleagues and escalate complex issues. **Qualifications**: - Proven customer or technical support experience. - Effective communication and teamwork. - Familiarity with...

**Greetings from TVS Electronics!** We are hiring for the role of **Desktop Support Engineer**. If you are passionate about IT support and eager to grow your career, we’d love to hear from you! **Role**: Desktop Support Engineer **Experience Required**: 1-3 years **Location**: Andheri, Mumbai, Maharashtra **Employment Type**: Full-time **What You’ll...

Job Title:  Support Engineer Department:  Customer Success Company:  DoubleTick Location:  Mumbai (On-Site) Experience Required:  1-3 Years About DoubleTick:  DoubleTick is a Multi-Number Conversational Intelligence and WA CX Platform designed specifically to enable Frontline Executives, Sales Teams, Relationship Managers, Dealerships, Retail Stores...

About the Role: As a Senior Technical Solutions Engineer, we are looking for a technically sound and customer-centric professional to drive the resolution of product-related issues, enhance customer satisfaction, and ensure seamless post-sales support.  This role requires you to work with the Product Teams, PMs and CXOs of Prominent Enterprises, to turn...

Job Title**:Payroll Assistant** Location**:Andheri East, J B Nagar** 3-7 years of experience in payroll and compliance **Responsibilities**: - Efficiently and effectively executing payroll activities of all Group employees of the Company. - Well versed with ERP - HRMS process, completion of entries to ensure a desirable report and avoid duplication...