Managed Services Lead Incident Management

Incident Manager As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000 employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and...

DescriptionAs a Critical Incident Manager, you assess, lead, and resolve potential and critical incidents in real time. Your primary objective is to restore services to the customer as quickly and efficiently as possible. To achieve this, you must be a strong and decisive leader, capable of guiding all stakeholders in the right direction under pressure.You...

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job...

As a Critical Incident Manager, you assess, lead, and resolve potential and critical incidents in real time. Your primary objective is to restore services to the customer as quickly and efficiently as possible. To achieve this, you must be a strong and decisive leader, capable of guiding all stakeholders in the right direction under pressure.You take...

Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready...

Job DescriptionAs a Critical Incident Manager, you assess, lead, and resolve potential and critical incidents in real time. Your primary objective is to restore services to the customer as quickly and efficiently as possible. To achieve this, you must be a strong and decisive leader, capable of guiding all stakeholders in the right direction under...

Incident Manager Required skills: Prior development background will be a plus.   ITIL certification (preferably) Strong oral and written communication skills to communicate and discuss with client teams and CXOs. Responsibilities: 1. Owning and overseeing the incident management process and team members involved in resolving the incident 2. Responding to...

Major Incident Manager (Escalation Management Team)Location: Hyderabad & PuneExperience: 8-15 yearsImmediate Joiner preferred.Kindly share resume to with Sub of "MIM" along with notice period.ResponsibilitiesWe are seeking a proactive and skilled Major Incident Manager to join our Escalation Management team. In this critical role, you will lead...

Incident ManagerRequired skills: Prior development background will be a plus.ITIL certification (preferably)Strong oral and written communication skills to communicate and discuss with client teams and CXOs.Responsibilities:Owning and overseeing the incident management process and team members involved in resolving the incidentResponding to a production...

SUMMARYThe intern role supports the Document Review Services Team Lead on active projects assigned to the review team. They understand client requirements, review documents, and extract relevant data. This role involves identifying patterns during the review process and providing updates to the Senior Analyst or Team Lead. The intern is committed to meeting...