Incident Manager
2 weeks ago
As a Critical Incident Manager, you assess, lead, and resolve potential and critical incidents in real time. Your primary objective is to restore services to the customer as quickly and efficiently as possible. To achieve this, you must be a strong and decisive leader, capable of guiding all stakeholders in the right direction under pressure.
You take ownership of the incident from the moment it is identified until resolution, ensuring clear communication, coordination, and escalation where needed. You remain calm and focused, even in high-stress situations, and are able to make informed decisions quickly.
In addition to managing live incidents, you proactively improve processes and ways of working to ensure the fastest and most efficient achievement of contracted service levels. You analyze trends, identify structural issues, and collaborate with teams across the organization to implement lasting improvements.
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Incident Manager
10 hours ago
Hyderabad, Telangana, India TechMojo Solutions Private Limited Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearIncident Manager Required skills: Prior development background will be a plus. ITIL certification (preferably) Strong oral and written communication skills to communicate and discuss with client teams and CXOs. Responsibilities: 1. Owning and overseeing the incident management process and team members involved in resolving the incident 2. Responding to...
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Incident Manager
2 weeks ago
Hyderabad, Telangana, India Diebold Nixdorf Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionAs a Critical Incident Manager, you assess, lead, and resolve potential and critical incidents in real time. Your primary objective is to restore services to the customer as quickly and efficiently as possible. To achieve this, you must be a strong and decisive leader, capable of guiding all stakeholders in the right direction under pressure.You...
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Incident Manager
2 hours ago
Hyderabad, Telangana, India SS&C Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAs a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job...
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Incident Manager
2 weeks ago
Hyderabad, Telangana, India Diebold Nixdorf Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob DescriptionAs a Critical Incident Manager, you assess, lead, and resolve potential and critical incidents in real time. Your primary objective is to restore services to the customer as quickly and efficiently as possible. To achieve this, you must be a strong and decisive leader, capable of guiding all stakeholders in the right direction under...
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Incident Manager
1 week ago
Hyderabad, Telangana, India ResMed Full time ₹ 8,00,000 - ₹ 12,00,000 per yearGlobal Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready...
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Incident Manager
6 days ago
Hyderabad, Telangana, India Sutherland Full time ₹ 12,00,000 - ₹ 36,00,000 per yearCompany DescriptionAbout SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've created...
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Incident Manager
6 days ago
Hyderabad, Telangana, India Sutherland Full time ₹ 5,00,000 - ₹ 12,00,000 per yearCompany Description About SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've...
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Major Incident Manager
5 hours ago
Hyderabad, Telangana, India Genpact Full time ₹ 12,00,000 - ₹ 36,00,000 per yearMajor Incident Manager (Escalation Management Team)Location: Hyderabad & PuneExperience: 8-15 yearsImmediate Joiner preferred.Kindly share resume to with Sub of "MIM" along with notice period.ResponsibilitiesWe are seeking a proactive and skilled Major Incident Manager to join our Escalation Management team. In this critical role, you will lead...
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Major Incident Manager
2 weeks ago
Hyderabad, Telangana, India Western Union Full time ₹ 6,00,000 - ₹ 18,00,000 per yearJob Description Process Manager, Major Incident Manager, Hyderabad, TNAre you ready to join a team in a global company where you will execute high-end, business-wide, critical IT Service Management process as a part of the Global Product and Technology Organization? Are you interested in joining a globally diverse organization where our unique...
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Major Incident and Problem Manager
4 days ago
Hyderabad, Telangana, India TransUnion Full time ₹ 12,00,000 - ₹ 24,00,000 per yearTransUnion's Job Applicant Privacy NoticeWhat We'll Bring:The Major Incident Commander and Problem Manager will work as part of the Operations Management function. The role will act as Incident Commander, partnering with DevOps, SRE teams, and Service Owners during Major Incidents to triage and mitigate service impacting events as quickly as possible and...