Incident Manager

Job Requirements Phenom Introduction:Our purpose is to help a billion people find the right work Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our...

Join our team for 24x7x365 management of High Severity level incidents As an Incident Management Specialist you will triage analyze and facilitate the resolution of major incidents driving quick service restoration and providing leadership for all events especially high-priority incidents Responsibilities Manage High Severity level incidents...

Job DescriptionResponds to, facilitates and administers ITIL and related service support processes for assigned accounts. Resolves service requests and associated service issues in real time. Proactively monitors open tickets to ensure achievement of contracted service levels. Post processes service requests by documenting individual services / agreements...

Job Opportunity:We are seeking a proactive and detail-oriented Incident Manager to join our team.Overview of Responsibilities:Own and drive the end-to-end incident management process for high-severity incidents, ensuring timely resolution.Lead incident bridge calls and coordinate with cross-functional teams to guarantee effective communication.Communicate...

Job Title:Incident Management Coordinator – L1Location:Hyderabad, Noida, GurugramDepartment:IT Operations / Service DeskReports To:Incident Manager or IT Operations LeadLocation:Remote/HybridRole Purpose:The Incident Management Coordinator (L1) is responsible for monitoring, logging, categorizing, and prioritizing incidents in alignment with the ITIL...

Job Title: Incident Management Coordinator – L1 Location: Hyderabad, Noida, Gurugram Department: IT Operations / Service Desk Reports To: Incident Manager or IT Operations Lead Location: Remote/Hybrid Role Purpose: The Incident Management Coordinator (L1) is responsible for monitoring, logging, categorizing, and prioritizing incidents in alignment...

Job Title: Incident Management LeadThis is a critical leadership role that requires expertise in incident management and collaboration with various teams to ensure seamless business consumption of applications and services.The successful candidate will have strong operational leadership skills, the ability to work effectively with multiple stakeholders, and...

Your New Role : Warner Bros. Discovery is a global fast-paced entertainment and media company, which continues to grow around the world, as well as across emerging platforms. The Global Technology Operations Center (GTOC) department consists of several teams that work together with a one-team approach, from our HCC location (Hyderabad, India) We are the...

Job Title: Critical Incident Resolution ManagerWe are seeking an experienced professional to join our team as a Critical Incident Resolution Manager. This role involves the management of high-severity level incidents throughout their lifecycle, from triage and analysis to resolution and closure.Key Responsibilities:

About UsHighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide. Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimizes...