Product Manager – Digital Jewellery
2 days ago
Job Title: Project Manager – Digital JewelleryLocation: Bangalore
Department: Digital Jewellery
Reporting To: Head-Digital Jewellery
Experience Required: 8-10 years
Function: Project & Program Management
Role OverviewWe are seeking a highly motivated and results-driven Project Manager to lead complex, cross-functional initiatives that create tangible business impact, enhance customer satisfaction, and elevate operational excellence. This role will be pivotal in managing key projects across IT, retail, legal, and finance functions-while also driving innovation through AI/ML-led initiatives and flagship programs such as the BIG ROCK project.
Key ResponsibilitiesProject & Program Management
Own and lead the end-to-end lifecycle of projects across diverse domains including IT, legal, finance, and retail. Ensure rigorous project governance through milestone tracking, reporting, and risk mitigation. Coordinate budgeting, invoicing, and payment workflows in collaboration with the finance team. Manage legal documentation, including POCs, renewals, and contract compliance. Oversee implementation and performance audits of IT infrastructure, including firewall systems.
Strategic & AI-Led Initiatives
Spearhead AI/ML initiatives to solve business challenges and unlock efficiencies. Collaborate with business heads and cross-functional teams on high-impact programs such as BIG ROCK, aligning outputs to strategic goals and improving retail stakeholder (RSO) satisfaction.
Team Leadership & Stakeholder Engagement
Lead cross-functional project teams, ensuring clarity of goals, timelines, and accountability. Organize upskilling initiatives including domain-specific workshops and training sessions. Foster a culture of ownership, innovation, and continuous improvement across project teams. Engage regularly with internal and external stakeholders to ensure alignment and drive change adoption.
Retail Operations Enablement
Support retail initiatives via hands-on demos, training cascades, and enablement programs. Act as a conduit between project implementation and frontline retail operations, ensuring seamless execution and feedback loops.
Key Skills & Competencies
Strong project management methodology knowledge (Agile, Waterfall, Hybrid) Excellent cross-functional stakeholder management Understanding of legal and financial processes related to vendor and contract management Exposure to AI/ML projects and digital transformation frameworks Exceptional communication, documentation, and facilitation skills Hands-on experience with IT infrastructure and cybersecurity protocols is a plus
Preferred Qualifications
Bachelor//'s degree in Engineering, Business, IT, or related field; MBA preferred PMP / Prince2 / Agile certification is an added advantage Experience in Retail, Technology, or Consumer-Facing industries preferred
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